Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.15 - $27.23
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible spending account
Professional development opportunities
Job Description
Intake and Constituent Services is a vital department within the agency, responsible for serving as the primary point of contact between the public and the organization. This division plays an essential role in managing communications and providing exemplary customer service to both external visitors and internal coworkers. As a reception hub, it ensures that calls and visitors are handled efficiently and professionally, embodying the agency’s commitment to responsiveness and friendly service.
The hiring establishment operates within a government or public sector framework, focusing on administrative services designed to facilitate smooth operations and positive interactions with the community and agency per... Show More
The hiring establishment operates within a government or public sector framework, focusing on administrative services designed to facilitate smooth operations and positive interactions with the community and agency per... Show More
Job Requirements
- High school diploma or equivalent
- One year of relevant experience in office administration or customer service
- Maintain Defensive Driving Course Certificate from the State of New Mexico or obtain it as a condition of employment
- Pass criminal background check
- Ability to lift 25 to 30 pounds
- Occasional travel may be required
- Ability to work with computer and phone systems for extended periods
Job Qualifications
- High school diploma or equivalent
- One year of experience in office administration, customer service, records management, basic accounting, or business administration
- Combination of education from an accredited college or university and work experience may substitute for the required experience
- Ability to interact professionally with diverse customers and coworkers
- Proficiency in basic office tasks and communication
- Good moral character with no felony convictions
Job Duties
- Greet visitors with a positive and helpful attitude
- Assist visitors in navigating the office and announce visitors when necessary
- Maintain workplace security by issuing, checking, and collecting badges and maintaining visitor logs
- Answer phones professionally and route calls appropriately
- Take and send messages and screen phone calls
- Assist with administrative tasks including copying, faxing, and taking notes
- Sort and distribute mail
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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