
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $25.00
Work Schedule
Standard Hours
Benefits
fun work environment
Consistent schedule
Opportunity for growth
Health Insurance
Paid Time Off
team-oriented culture
Job Description
NerdsToGo is a leading IT service and technology solutions company committed to providing fast, friendly, and knowledgeable support for a wide range of devices including Apple, Android, and Microsoft products. Known for its professional technicians — affectionately called "Nerds" — the company offers expert repair and troubleshooting services from cracked smartphones to unresponsive laptops. The company fosters a supportive and team-oriented culture that encourages growth, skill development, and professional excellence. With a rapidly expanding footprint, NerdsToGo is a great place for individuals passionate about technology and customer service to build a rewarding career. The Plano, TX location is no exception,... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year experience in customer service or receptionist role
- basic proficiency with computers
- good communication skills
- ability to multitask in a busy environment
- dependable and professional work ethic
Job Qualifications
- High school diploma or equivalent (some college preferred)
- 1+ year of experience in customer service, reception, or office admin
- strong communication and multitasking skills
- familiar with Microsoft Office and basic computer operations
- experience with QuickBooks or scheduling software is a plus
- positive, professional, and dependable attitude
Job Duties
- Greet walk-in customers with a warm, professional attitude
- answer incoming calls, emails, and chats promptly
- schedule on-site and in-store service appointments
- process payments, invoices, and receipts through QuickBooks and our POS system
- maintain accurate customer records and service tickets
- support technicians by managing workflow and job tracking
- keep the front desk and waiting area clean, organized, and welcoming
- assist with basic administrative and office support tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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