Receptionist / Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $55,765.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
long term disability
401 pension plan
457 pension plan

Job Description

The Nevada State Contractors Board is a quasi-State agency responsible for regulating and licensing contractors in Nevada, aimed at protecting the public through enforcement of construction laws and standards. The Board operates within the state government structure but functions independently to ensure that the contractors meet professional and ethical standards. Situated in Reno, Nevada, the Board plays a key role in promoting safety, quality, and professionalism within the state's construction industry. Established with the mission to safeguard consumers and uphold the integrity of the contracting profession, the Board provides licensing, enforcement of codes, and consumer protection services across Nevada. The... Show More

Job Requirements

  • Graduation from high school or equivalent education
  • one to two years of related experience in a professional office environment
  • ability to effectively deal with all types of customers
  • clear communication skills both orally and in writing
  • proficiency in Microsoft Word and Excel
  • ability to effectively operate a multi-line telephone system
  • well-organized and attentive to detail

Job Qualifications

  • Graduation from high school or equivalent education
  • one to two years of related experience in a professional office environment
  • ability to effectively deal with all types of customers
  • clear communication skills both orally and in writing
  • proficiency in Microsoft Word and Excel
  • ability to effectively operate a multi-line telephone system
  • well-organized and attentive to detail

Job Duties

  • Answers incoming calls and responds to requests for information
  • provides assistance to customers concerning a variety of issues related to licensing and enforcement matters
  • processes incoming and outgoing mail
  • prepares cash receipts for funds received
  • processes documents related to license bonding requirements
  • willing to perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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