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Receptionist - Customer Accounts Support

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $21.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

comprehensive health coverage
Dental Insurance
Vision Insurance
401(k) match
Paid Time Off
Holiday pay
supportive team culture

Job Description

E.H. Wolf & Sons is a well-established, family-owned company specializing in the distribution of high-quality fuel and lubrication products. Rooted deeply in its core values of safety, honest communication, teamwork, and a strong work ethic, the company fosters a culture that promotes adaptability and continuous improvement. With a longstanding reputation for excellence, E.H. Wolf & Sons is committed to not only delivering superior products but also creating a supportive and respectful workplace environment. The company places a high priority on positively impacting each individual they work with, emphasizing collaboration and effective communication throughout its operations.

The position of Receptioni... Show More

Job Requirements

  • High school diploma or equivalent
  • customer service experience required
  • ability to sit for extended periods and work on a computer
  • ability to lift up to 15 pounds occasionally

Job Qualifications

  • High school diploma or equivalent
  • customer service experience
  • strong verbal and written communication skills
  • proficiency with Microsoft Office or similar software
  • friendly and service-oriented approach
  • ability to multitask and prioritize effectively
  • creative problem-solving skills
  • ability to interact with empathy, professionalism, and accountability

Job Duties

  • Greet and assist customers, visitors, and callers with professionalism and friendliness
  • answer and route incoming calls
  • take clear, accurate messages
  • take and enter customer orders into the system
  • receive and distribute mail, packages, and courier deliveries
  • support accounts receivable by preparing deposits, gathering payment documentation, balancing cash boxes, and processing billing batches
  • assist customers by phone, email, or in person with questions or account needs
  • perform routine administrative tasks including data entry such as Degree Days, door schedule updates, and general office support
  • provide backup support to team members and assist with additional duties as needed

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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