Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.34 - $18.61
Work Schedule
Fixed Shifts
Benefits
Tuition Discount
flexible scheduling
free gym access
Childcare discount
Snow day benefits
Professional development funding
Employee wellness programs
Job Description
Johnson County Community College (JCCC) is a well-established institution located in Overland Park, Kansas, with a rich history of over 50 years dedicated to educational excellence and community engagement. Established in 1969, JCCC has built a strong reputation nationally for fostering student success through smaller class sizes, competitive tuition rates, abundant resources, and a vibrant campus culture that encourages extracurricular involvement beyond traditional academics. The college’s mission is to inspire learning to transform lives and strengthen communities, and it strives to be an innovative leader providing equitable access to learning and ensuring student success for diverse populations. As part of... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of related experience
- Ability to provide excellent customer service
- Strong communication skills
- Basic computer skills
- Ability to work part-time hours including Wednesdays and Thursdays
- Ability to follow payment policies and procedures
- Ability to maintain an organized reception area
Job Qualifications
- High school diploma or equivalent
- At least one year of related experience in customer service or administrative support roles
- Strong communication and interpersonal skills
- Ability to maintain a professional and friendly demeanor
- Basic proficiency with office software and data entry
- Ability to multitask and manage time effectively
- Customer service orientation
- Ability to work collaboratively with faculty, students, and clients
Job Duties
- Act as the first point of contact for students, staff, and clients entering the building, providing a welcoming and warm environment
- Greet, check in, and check out clients for salon and retail services in a friendly and professional manner
- Take payments from clients for services provided and issue receipts, following established payment policies and procedures
- Schedule client services, assist with changes and cancellations, and confirm appointments with clients
- Serve as customer service liaison to salon clients, answering questions about service offerings, prices, and availability
- Address any concerns or complaints in a calm and professional manner, escalating issues as needed
- Assist in training students as receptionists for the industry by providing instruction in scheduling clients and telephone etiquette
- Support faculty by providing students with accurate and necessary information to complete tasks
- Provide general office support, assisting with clerical duties, data entry, and related tasks
- Answer incoming calls and take messages, directing callers to the appropriate parties as necessary
- Respond to email inquiries
- Accept deliveries and maintain a neat and orderly reception desk
- Assist classroom instructor with dispensing salon products
- Monitor supply inventory and notify appropriate personnel when ordering is needed
- Substitute at the Regnier Testing Center when additional coverage is needed
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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