Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Tuition Discount
flexible scheduling
gym access
Childcare discount
Snow days
Professional development funding
Employee wellness programs
Job Description
Johnson County Community College (JCCC), established in 1969 and located in Overland Park, Kansas, is a well-respected institution dedicated to transforming lives and strengthening communities through education. With over five decades of experience, JCCC has built a national reputation for educational excellence and student success. The college is known for its smaller class sizes, extensive resources, and a vibrant campus culture. It offers competitive tuition rates and diverse extracurricular activities that enhance the overall learning experience. JCCC's mission is to inspire learning to transform lives and strengthen communities, while its vision is to be an innovative leader in equitable student... Show More
Job Requirements
- high school diploma or equivalent
- at least 1 year of related experience
- ability to work 8:00 am to 1:30 pm on Wednesdays and Thursdays, with additional hours as needed
- strong customer service orientation
- excellent communication skills
- ability to maintain confidentiality and handle sensitive information
- basic proficiency with office software and telephone systems
- ability to work in a fast-paced environment
- willingness to serve as backup in other areas such as the testing center
Job Qualifications
- high school diploma or equivalent
- at least 1 year of related experience
- excellent customer service skills
- proficiency in office clerical duties and data entry
- strong communication and interpersonal skills
- ability to handle multiple tasks and prioritize effectively
- professionalism in handling client payments and information
- ability to train and support students
- knowledge of cosmetology salon operations preferred
- reliable and punctual work ethic
Job Duties
- act as the first point of contact for students, staff, and clients entering the building, providing a welcoming and warm environment
- greet, check in, and check out clients for salon and retail services in a friendly and professional manner
- take payments from clients for services provided and issue receipts, following established payment policies and procedures
- schedule client services, assist with changes and cancellations, and confirm appointments with clients
- serve as customer service liaison to salon clients, answering questions about service offerings, prices, and availability, addressing any concerns or complaints professionally and escalating as needed
- assist in training students as receptionists for the industry by providing instruction in scheduling clients and telephone etiquette, and supporting faculty by providing students with accurate and necessary information
- provide general office support including clerical duties, data entry, and related tasks
- answer incoming calls and take messages, directing callers to the appropriate parties as necessary, and respond to email inquiries
- accept deliveries and maintain a neat and orderly reception desk
- assist classroom instructor with dispensing salon products
- monitor supply inventory and notify appropriate personnel when ordering is needed
- substitute at the Regnier Testing Center when additional coverage is needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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