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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee assistance program
Job Description
Discovery Management Group is a well-established entity within the senior living industry, proudly part of the Discovery Senior Living family, which is recognized as one of the two largest senior living operators in the United States. The company has built a strong reputation for its commitment to performance, innovation, and lifestyle customization tailored to the unique needs of seniors. Through its extensive portfolio, Discovery Management Group supports more than 6,500 residents nationwide by enhancing senior living communities with exceptional operational management and personalized services. The organization’s focus is on creating enriching environments where seniors can live comfortably and engage fully... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- guest and Sign-In Logs as necessary
- manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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