Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Birthday and anniversary PTO
Tuition Assistance
Double pay on holidays
PTO accrual on DAY 1
Referral Bonus
free meal during shift
Loyalty Incentive
Employee Recognition Program
Discounts through Verizon and AT&T
Pay Advance Program
Medical and Prescription Drug Insurance including Dental and Vision
Basic Term Life/AD&D
401k
Flexible Spending Account for Dependent Care
Job Description
Dial is a distinguished senior living community dedicated to enhancing the lives of older adults by providing exceptional care, services, and support in a warm and welcoming environment. As a respected establishment in the senior care sector, Dial prides itself on fostering a culture where team members not only work efficiently but also form meaningful connections with residents and their families. The company emphasizes a supportive workplace where continuous learning and personal growth are encouraged, especially through mentorship from knowledgeable senior professionals within the community. Dial believes in building a family-like atmosphere, where every resident is valued and cherished, and... Show More
Job Requirements
- High School diploma or equivalent desirable
- perform mathematical calculations accurately and at a 12th grade level
- proficiency in keyboard and data entry skills and ability to use ten-key calculator preferably by touch
- reading, comprehension and writing ability at 12th grade level or higher
Job Qualifications
- High School diploma or equivalent desirable
- perform mathematical calculations accurately and at a 12th grade level
- proficiency in keyboard and data entry skills and ability to use ten-key calculator preferably by touch
- reading, comprehension and writing ability at 12th grade level or higher
- knowledge of and ability to operate and maintain equipment including FAX machine, calculator, photocopier, telephone, computer, and printer
- repetitive motion with use of computer and typing
- promote teamwork in providing services to residents
- knowledge of or willingness and ability to learn computer programs used in this community
- excellent customer service skills
- organizational skills
- willingness to learn and help others
- enjoyment in working with older adults
Job Duties
- Organize office functions and flow of communication
- edit written documents to ensure correct spelling and grammar
- maintain office supplies and identify needed supplies to supervisor
- collect all rent and service fees by designated date and ensure deposit in bank, as specified by supervisor
- maintain reservations for guest room
- assist staff in providing and coordinating services to residents, families, prospects, and guests
- answer telephones and respond to residents’ requests
- assist with resident activities, as requested
- assist in dining room, as needed
- report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs
- maintain confidentiality of verbal and written information pertaining to resident, community operations and personnel
- welcome, determine nature of business, direct, register, and announce all guests and visitors to appropriate personnel or Resident/Member
- provide continual face-to-face communication with residents/families as a source of information for all community activities, events, policies, and procedures
- take transportation requests, maintain transportation log and drive as needed
- answer multiline telephone system to accept incoming calls determine purpose of callers, and direct callers to appropriate personnel
- respond to emergency situations and is the point of contact in all emergency situations
- make reservations and maintain schedules for Guest Suites
- ensure room readiness for guests
- check guests in and out
- receive payments rent fees, Guest Suites, activities, and events as well as services and products
- receive mail and packages and ensure they are distributed accurately and timely
- update and maintain resident/family emergency list and contact information as changes occur
- process clubhouse reservations for private events and guest suites
- receive requests for maintenance and housekeeping services
- perform any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping
- ensure reception area and Clubhouse are kept neat and clean
- notify Director when items need to be ordered, received, and maintained office and kitchen supplies
- assist with activities/events as needed
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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