Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Birthday and anniversary PTO
Tuition Assistance
Double pay on holidays
PTO accrual
Referral Bonus
free meal during shift
Loyalty Incentive
Employee Recognition Program
discounts
Pay Advance Program
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
Basic term life AD AD
401k
Flexible spending account
Job Description
Dial is a distinguished senior living community committed to enhancing the quality of life for older adults. Known for fostering a warm, welcoming environment, Dial stands out as a place where both residents and team members feel valued and supported. The community focuses on providing care, comfort, and companionship to seniors while creating a workplace culture where employees love the way they work. At Dial, staff members not only develop professionally but also form meaningful relationships with the residents, who become like family. The organization prioritizes employee growth by offering opportunities to learn from experienced seniors and nurturing a fulfilling... Show More
Job Requirements
- High school diploma or equivalent desirable
- Perform mathematical calculations accurately and at a 12th grade level
- Proficiency in keyboard and data entry skills and ability to use ten-key calculator preferably by touch
- Reading, comprehension and writing ability at 12th grade level or higher
- Knowledge of and ability to operate and maintain equipment including fax machine, calculator, photocopier, telephone, computer, and printer
- Ability to perform repetitive motion with use of computer and typing
- Ability to promote teamwork in providing services to residents
- Ability to sit for extended periods up to 2-3 hours
- Willingness and ability to learn computer programs used in this community
- Excellent customer service skills
- Organizational skills
Job Qualifications
- High school diploma or equivalent desirable
- Perform mathematical calculations accurately at a 12th grade level
- Proficiency in keyboard and data entry skills and ability to use ten-key calculator preferably by touch
- Reading, comprehension and writing ability at 12th grade level or higher
- Knowledge of and ability to operate and maintain equipment such as fax machine, calculator, photocopier, telephone, computer, and printer
- Promote teamwork in providing services to residents
- Knowledge of or willingness and ability to learn computer programs used in this community
- Excellent customer service skills
- Organizational skills
- Willingness to learn and help others
- Enjoyment in working with older adults
Job Duties
- Organize office functions and flow of communication
- Edit written documents to ensure correct spelling and grammar
- Maintain office supplies and identify needed supplies to supervisor
- Collect all rent and service fees by designated date and ensure deposit in bank as specified by supervisor
- Maintain reservations for guest room
- Assist staff in providing and coordinating services to residents, families, prospects, and guests
- Answer telephones and respond to residents’ requests
- Assist with resident activities as requested
- Assist in dining room as needed
- Report on-the-job injuries to supervisor before end of work shift
- Maintain confidentiality of verbal and written information pertaining to resident and community operations
- Welcome, determine nature of business, direct, register, and announce all guests and visitors to appropriate personnel or resident
- Provide continual face-to-face communication with residents and families as source of information for all community activities and events
- Take transportation requests, maintain transportation log and drive as needed
- Answer multiline telephone system and direct callers
- Respond to emergency situations and serve as point of contact
- Make reservations and maintain schedules for guest suites
- Receive payments for rent fees, activities, and events
- Receive mail and packages and ensure accurate timely distribution
- Update and maintain resident family emergency contact list
- Process clubhouse reservations for private events and guest suites
- Receive requests for maintenance and housekeeping services
- Perform administrative tasks such as filing, organizing, typing, data entry
- Ensure reception area and clubhouse are kept neat and clean
- Notify Director when items need to be ordered and maintain office and kitchen supplies
- Assist with activities and events as needed
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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