Cencora

Receptionist Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
paid caregiver leave
Adoption assistance
Professional Development

Job Description

Cencora is a leading global healthcare solutions company dedicated to enhancing the lives of people and animals by providing innovative pharmaceutical and veterinary products. With a commitment to creating healthier futures, Cencora unites its team members around a shared purpose to deliver exceptional value and service to its diverse customer base. The company fosters an inclusive and supportive work environment where every employee plays a crucial role in driving its mission forward. Known for its comprehensive portfolio and cutting-edge business practices, Cencora continues to expand its influence across the healthcare industry, making meaningful contributions to global health and wellness.

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Job Requirements

  • Minimum one year of related experience
  • Must have customer focus and outstanding service mindset
  • Ability to multi-task, prioritize and tolerate stress
  • Strong problem-solving skills
  • Elevated written and verbal communication abilities
  • Strong interpersonal and welcoming demeanor
  • Ability to handle confrontational people calmly
  • Knowledge of using a multi-line phone system
  • Some knowledge of Microsoft Office Suite, MS Teams and SharePoint
  • Ability to follow company health and safety procedures
  • Ability to comply with company policies and safety rules
  • Capability to lift up to 25 lbs
  • Ability to sit, stand and walk for extended periods

Job Qualifications

  • Minimum one year of related experience
  • Completion of a 2-year associate degree preferred but not required
  • Strong customer service mindset
  • Ability to multi-task and prioritize effectively
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Ability to handle emotional and confrontational situations calmly
  • Knowledge of multi-line phone systems
  • Familiarity with Microsoft Office Suite, MS Teams and SharePoint

Job Duties

  • Respond to all incoming phone calls in accordance with outlined company procedures
  • Assist visitors with visitor arrival and departure process following all company health and safety procedures including displaying temporary identification
  • Provide room reservation guidance and alert logistics coordinator to conference room meeting issues
  • Receive and fulfill concierge requests
  • Follow lobby opening and closing procedures
  • Maintain visitor sign in/sign out technology and equipment
  • Coordinate with on-site security or badge administrator regarding card access issues and assist associates with badging and directions
  • Communicate with day porters when service is needed
  • Update the reception standard operating procedures including commonly used phone lists
  • Accept deliveries and route to recipients or designated locations
  • Direct first responders to appropriate locations and respond to 911 calls and other emergency services
  • Perform administrative duties as needed
  • Manage office supplies including taking inventory and ordering
  • Assist guests and visitors with printing from the guest printer
  • Open turnstiles to assist hosts with guest access
  • Maintain and promote positive and professional working relationships
  • Comply with policies, procedures, safety rules and regulations
  • Perform related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.