Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision care
Paid parental leave
paid caregiver leave
Paid Time Off
Professional Development
Job Description
Cencora is a leading global healthcare company dedicated to creating healthier futures for people and animals everywhere. Known for its innovative approach and commitment to improving lives, Cencora operates with a strong sense of purpose, focusing on delivering high-quality services in the healthcare sector. The company fosters an inclusive culture that values each team member's contribution, believing that every individual plays a crucial role in its success. Their mission emphasizes improving health outcomes by supporting both human and animal health through a comprehensive range of products and services. Cencora is continually evolving, integrating cutting-edge technologies and solutions to meet the... Show More
Job Requirements
- Minimum of 1 year of related experience
- Completion of a 2-year associate degree preferred but not required
- Must have customer focus and outstanding customer service mindset
- Must be able to multi-task and prioritize, tolerate stress, and work under pressure
- Must be able to problem-solve with customers' best interest in mind
- Must have elevated written and verbal communication skills
- Must be detail oriented
- Must have strong interpersonal skills and maintain a positive attitude
- Must be able to handle emotional, confrontational people calmly and professionally
- Knowledge of multi-line phone systems
- Some knowledge of Microsoft Office Suite, MS Teams and SharePoint
- Ability to lift 25 lbs
- Ability to sit, stand and walk for extended periods
- Ability to deal with stressful situations calmly
Job Qualifications
- Minimum of 1 year of related experience
- Completion of a 2-year associate degree preferred but not required
- Strong customer service mindset
- Ability to multi-task and prioritize
- Elevated written and verbal communication skills
- Strong interpersonal skills and ability to make customers feel welcome
- Ability to handle emotional and confrontational people calmly and professionally
- Knowledge of how to use a multi-line phone system
- Some knowledge of Microsoft Office Suite, MS Teams and SharePoint
Job Duties
- Respond to all incoming phone calls in accordance with outlined company procedures
- Assist visitors with visitor arrival and departure process following all company health and safety procedures
- Provide room reservation guidance
- Alert logistics coordinator to attend to conference room meeting issues
- Receive and fulfill concierge requests
- Follow lobby opening and closing procedures
- Maintain visitor sign in/sign out technology and equipment
- Coordinate with on-site security or badge administrator regarding card access issues
- Assist associates with questions related to badging, directions, etc
- Communicate with day porters when service is needed
- Update the reception SOP, including commonly used phone lists
- Accept deliveries and route to recipient or designated location
- Direct first-responders to appropriate location, respond to 911 calls and other emergency services
- Perform administrative duties, as needed
- Manage necessary office supplies and equipment supplies to include taking inventory and ordering supplies
- Assist guests and visitors with printing from the guest printer
- Open turnstiles to assist hosts with bringing guests into the building
- Maintain and promote positive and professional working relationships with associates, teammates and management
- Comply with policies, procedures safety rules and regulations
- Perform related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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