Milestone Corporate

Receptionist / Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

On-call
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Benefits

Medical
Dental
Vision
voluntary benefits
401k with employer match
generous PTO
Pet insurance
Bright Horizon child care
Perks at work
Employee assistance program

Job Description

Milestone is a dedicated community focused on providing exceptional living experiences for senior residents. We pride ourselves on fostering a welcoming environment where every individual is deeply appreciated not only for their professional skills but also for their personal qualities. Our community is built on strong relationships among residents, their families, and our staff, creating a supportive atmosphere that enhances the quality of life for everyone involved. At Milestone, employees join a team of highly skilled professionals who are passionate about making a meaningful impact in the lives of our senior residents. Whether through direct care, activities, or administrative support,... Show More

Job Requirements

  • Must have compassion for and desire to work with seniors
  • ability to communicate effectively with residents, families, staff, vendors, and the general public
  • strong organizational and follow-up skills, and the ability to manage multiple priorities
  • knowledge of word processing, spreadsheets, and email functions
  • must be able to pass a criminal background check and drug test

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or receptionist role preferred
  • ability to communicate effectively with residents, families, staff, vendors, and the general public
  • strong organizational and follow-up skills
  • basic knowledge of word processing, spreadsheets, and email functions
  • compassion for seniors and desire to work in a senior living environment

Job Duties

  • Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
  • greet all visitors and answer incoming calls in a professional and respectful manner
  • monitor entry area for visitors and guests, greet and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages
  • manage the lobby, monitor and ensure desk and lobby are clean and neat, create a comfortable, inviting area, assist the activity director and/or others as necessary in promoting activities with residents in the lobby
  • respond to inquiries and/or tours when community relations director, executive director, and resident care directors are not available, facilitate experiences/tours of the community as needed
  • promote and encourage residents to participate in activities
  • follow and communicate company policies and procedures
  • seek out and perform other duties as assigned or needed

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.