Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Flexible Schedule
Job Description
Benchmark Senior Living is a reputable organization dedicated to providing exceptional residential environments that cater to the needs of seniors and their families. Renowned for its commitment to quality care, community engagement, and resident satisfaction, Benchmark Senior Living combines compassionate service with professional management to create a warm, inviting atmosphere in all its communities. With a focus on fostering independence, safety, and active lifestyles, the company supports residents through a range of services and amenities designed to enhance their overall well-being and comfort. Benchmark Senior Living invests in its staff by encouraging ongoing training and offering a supportive work environment,... Show More
Job Requirements
- High school diploma or equivalent certificate preferred
- expert knowledge of telephone system
- proficient computer skills including word processing, email, internet, and Excel
- ability to maintain awareness of all daily activities and changes
- full knowledge of administrative staff, ownership, and management company
- excellent verbal communication skills
- ability to respond competently to emergencies
Job Qualifications
- High school diploma or equivalent certificate preferred
- proficient computer skills including word processing, email, internet, and Excel
- excellent verbal communication skills
- expert knowledge of telephone system
- ability to maintain awareness of daily activities and changes
- full knowledge of administrative staff, ownership, and management company
Job Duties
- Assist Administrative Assistant and Executive Director as appropriate
- respond competently to all emergencies as directed
- demonstrate basic understanding of emergency call system and nurse paging system
- greet visitors immediately upon arrival
- professionally handle all phone calls and route callers or answer questions in a timely and courteous manner
- determine visitors needs in a timely manner
- offer refreshments to visitors where applicable
- gather pertinent information from visitors
- greet all residents, associates, and visitors with a warm smile and pleasant tone of voice
- respond to resident requests in a timely manner
- manage doctor appointment book
- manage beauty and barber appointment book
- act as concierge for residents including calling taxis and handling telephone or cable problems
- keep lobby clean and neat, free of clutter and trash
- oversee common bathroom and report soilages to housekeeping
- report any malfunctioning equipment to maintenance
- promptly forward inquiry calls to Marketing or designee
- properly document and respond to marketing inquiries
- assist the Community Sales Team with sales and marketing programs and initiatives
- represent the community positively when interacting with potential residents and families
- participate in in-service trainings as required by state regulations
- assist with clerical work for all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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