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Receptionist / Client Services Associate

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Range $20.00 - $23.50
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Work Schedule

Standard Hours
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Benefits

stable work environment
competitive hourly wage
Weekday schedule
Long-term temporary with potential for permanency
Collaborative team culture
opportunity for professional development
supportive work environment

Job Description

This opportunity is with a respected company located in St. Paul, MN, specializing in mortgage-related services. The organization prides itself on providing a stable and welcoming work environment where employees can thrive and utilize their organizational skills along with a friendly communication style. As a long-term temporary position with potential to become permanent, this role offers a weekday schedule Monday through Friday from 8:00am to 5:00pm or 8:30am to 5:00pm, coupled with a competitive hourly wage of $20.00 to $23.50. This role is perfect for someone looking for steady employment in a professional setting with opportunities to grow.
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Job Requirements

  • High school diploma or equivalent
  • Previous front desk reception work experience
  • Strong written and verbal communication skills
  • Comfort with a multi-line phone system
  • Basic computer skills including Outlook, Word, and Excel
  • Professional and friendly phone manner
  • Ability to stay organized, multitask, and work independently
  • Willingness to learn new software and processes

Job Qualifications

  • High school diploma or equivalent
  • Previous front desk reception work experience
  • Strong written and verbal communication skills
  • Comfort with a multi-line phone system
  • Basic computer skills (Outlook, Word, Excel, etc.)
  • A professional, friendly phone manner
  • Ability to stay organized, multitask, and work independently
  • Willingness to learn new software and processes

Job Duties

  • Manage the front desk: answer incoming calls, direct inquiries, and assist occasional walk-in visitors
  • Handle reverifications for mortgage audits: confirming employment, income, and more using online tools, phone calls, email, fax, and mail
  • Prepare outgoing mail daily (folding, stuffing, postage) and process incoming mail (sorting, scanning, delivering)
  • Support reverification letters: prepare checks, secure approvals, and submit payments
  • Maintain office supplies and keep common areas stocked and orderly
  • Enter, retrieve, and verify data using multiple software programs
  • Collaborate with teammates and assist with additional tasks as needed

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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