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VCA Animal Hospitals

Receptionist / Client Service Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
paid sick days
Continuing education opportunities
employee pet discounts

Job Description

VCA Fairmount Animal Hospital is a well-established and highly respected veterinary hospital located in Central New York. With over 55 years of dedicated service, the hospital has built an exceptional reputation for providing outstanding veterinary care. As an AAHA-accredited facility, VCA Fairmount Animal Hospital meets rigorous veterinary standards across approximately 900 criteria, ensuring superior medical services and comprehensive patient care. Their commitment to pet health and well-being has made them one of the most trusted veterinary care providers in the region. This modern, beautifully equipped hospital offers a welcoming and professional environment where pets and their owners receive compassionate, expert... Show More

Job Requirements

  • Minimum 1-2 years customer service experience
  • Prior veterinary experience preferred
  • Ability to work full-time Monday through Friday including evening shifts
  • Strong communication and organizational skills
  • Ability to interact empathetically with clients and pets
  • High school diploma or equivalent
  • Basic computer skills

Job Qualifications

  • Minimum 1-2 years of customer service experience
  • Prior veterinary experience is helpful
  • Strong communication skills
  • Excellent organizational abilities
  • Ability to work collaboratively in a team environment
  • High school diploma or equivalent
  • Basic computer literacy

Job Duties

  • Greet visitors warmly and professionally
  • Book and schedule appointments accurately
  • Handle payment transactions and manage cash registers
  • Maintain detailed client and patient records
  • Answer incoming telephone calls and respond to inquiries
  • Work empathetically with pet owners and animals
  • Support the veterinary team in a fast-paced environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location