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VCA Animal Hospitals

Receptionist / Client Service Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401k
employee pet discounts

Job Description

VCA Fairmount Animal Hospital is a distinguished veterinary care provider located in Central New York, with over 55 years of experience delivering exceptional medical services to pets and their families. Known for its commitment to high standards, the hospital is accredited by the American Animal Hospital Association (AAHA), highlighting its adherence to approximately 900 standards of veterinary excellence. The hospital is revered in the community for its compassionate care, reflecting its mission of partnering for exceptional, compassionate veterinary care with the philosophy that every client's family is their family. This makes VCA Fairmount not only a leader in veterinary medicine... Show More

Job Requirements

  • minimum high school diploma or equivalent
  • 1-2 years customer service experience
  • excellent communication skills
  • ability to work flexible hours within hospital schedule
  • proficiency in handling payment transactions
  • compassionate attitude toward pets and clients
  • team-oriented mindset

Job Qualifications

  • minimum 1-2 years of customer service experience
  • prior veterinary experience helpful
  • strong communication skills
  • excellent organizational skills
  • ability to work well in a team environment
  • empathy towards animals and pet owners

Job Duties

  • greet visitors warmly and professionally
  • book appointments efficiently and accurately
  • handle payment transactions with attention to detail
  • maintain client and medical records thoroughly
  • answer telephones and manage inquiries politely
  • provide empathetic support to pet owners
  • collaborate effectively with the veterinary team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.