Receptionist / Client Service Representative

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $22.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

retirement savings plan

Employee assistance program

Disability insurance

Job Description

Madison Park Veterinary Hospital is a well-established veterinary care provider dedicated to delivering exceptional medical services and compassionate care to pets and their owners. As a part of PetVet Care Centers, a national network comprising over 420 hospitals and 11,000 professionals, Madison Park Veterinary Hospital benefits from both strong local leadership and robust national support. This unique structure enables the hospital to maintain high-quality care standards while fostering collaboration and professional growth within the veterinary community. The hospital’s commitment to a Culture of Care emphasizes the wellbeing of pets, the people who care for them, and the employees who make... Show More

Job Requirements

high school diploma or GED required
knowledge of clerical procedures
excellent customer service skills
accurate cash handling skills
strong multitasking abilities
flexibility to work weekends and holidays
ability to perform physical tasks like standing, walking, climbing, and lifting up to 50 pounds

Job Qualifications

high school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
knowledge of clerical procedures and ability to organize files and records
excellent customer service skills, providing courteous and prompt assistance
accurate cash handling and cashiering abilities
strong multitasking skills with attention to detail
flexibility in scheduling, including weekends and holidays
ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Job Duties

provides excellent customer service in-person, over the phone, and during high-stress situations
manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
handles basic medical emergencies for pets and owners, ensuring safety and well-being
assists with medication pickups, inquiries, and provides information about services and products
inputs and manages data in practice management software, including billing and accounts
assists with retail sales, weighing pets, processing faxes, and maintaining records
reconciles cash drawer and performs end-of-day duties for accurate financial transactions

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: