Receptionist - City Hall

Louisville, KY, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $14.00 - $19.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Flexible Schedule

Employee assistance program

Job Description

The City Hall serves as the central hub for municipal governance, providing a variety of essential public services to the community it serves. Known for its commitment to transparency, efficiency, and community engagement, City Hall is a place where residents can access resources related to local government, public meetings, permits, and utility services among others. The establishment prides itself on maintaining a professional yet welcoming environment that fosters positive interactions between city officials, staff, and the public.

The Receptionist at City Hall plays a crucial role as the primary face and voice of the establishment. This position is responsible... Show More

Job Requirements

Ability to work as a team member
Display professional appearance warm demeanor and positive attitude
Be a motivated self-starter
Work independently and be accurate efficient and organized
Manage multiple tasks simultaneously
Work under pressure with time constraints in a changing environment
Frequent lifting or carrying of 10 pounds and on occasion may be required to lift up to 20 pounds
May stand or walk 1-2 hours per day
May sit 6-8 hours per day
Employee must use hands for repetitive fine manipulation
Occasional bending kneeling climbing twisting reaching and lifting
Vision correctable to 20/20
Provide a safe and healthy work environment

Job Qualifications

Minimum of high school diploma preferred or demonstrated ability to work at this level based on past work experience in bookkeeping filing phone work and other related areas
Previous customer service experience
Ability to communicate both orally and in written form
Ability to interface with the public in a professional and courteous manner
Valid driver's license
Experience in Microsoft Office products specifically Word Excel and Outlook
Willingness to take on additional tasks as assigned

Job Duties

Greet and assist visitors in person providing accurate information or directing them to the appropriate department or staff member
Answer screen and route incoming phone calls in a courteous and professional manner
Respond to public inquiries regarding City services meetings and general information
Receive sort and distribute incoming mail and deliveries prepare outgoing correspondence and packages
Maintain the reception area and lobby to ensure a clean organized and professional appearance
Schedule appointments meetings and use of conference spaces as directed
Provide basic administrative and clerical support such as data entry filing photocopying and scanning
Maintain office supply inventory and assist with ordering as needed
Support City Hall staff and departments with special projects and general office coordination
Uphold confidentiality and adhere to City policies procedures and customer service standards
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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