Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Work Schedule
Standard Hours
Fixed Shifts
Benefits
UKG Wallet - get paid the next day
Free single medical insurance
Loan reimbursement
Scholarship Opportunities
Paid time off - vacation time
401(k) with annual contribution match
Referral bonuses
Career path to other positions within our growing company
Job Description
Monarch Healthcare Management is a mission-driven company transforming the landscape of short-term rehabilitation and long-term care. Dedicated to excellence, Monarch operates a network of more than 60 skilled nursing and assisted living facilities across Minnesota. The company’s guiding principle, "Where CARE and CUSTOMER SERVICE Come Together," is reflected in every interaction, ensuring residents and their families receive compassionate, individualized attention. Monarch’s commitment extends beyond care delivery; they partner with leading research institutions and international technology companies to pioneer innovative practices that enhance the quality of life and daily experiences of residents. This forward-thinking approach has earned Monarch national recognition for... Show More
Job Requirements
- Meet employment requirements following a criminal background check per Minnesota Department of Human Services
- proficiency with computer systems and office equipment
- ability to perform job duties independently and efficiently
- strong customer service, verbal and written communication, and organizational abilities
- personable and able to build trust with diverse individuals including residents, families, and staff
- high emotional intelligence
- active listening
- resilience under pressure
- ability to handle multiple tasks and fast-changing environments effectively
Job Qualifications
- High school diploma preferred
- experience in healthcare, skilled nursing, or assisted living is beneficial
- ability to work independently and efficiently
- proficiency with computer systems and office equipment
- strong customer service skills
- excellent verbal and written communication skills
- organizational abilities
- personable and able to build trust with diverse individuals
- high emotional intelligence
- active listening skills
- resilience under pressure
- ability to manage multiple tasks and adapt in a fast-changing environment
Job Duties
- Greet and assist residents, families, visitors, applicants, and staff
- professionally answer and direct phone calls
- manage incoming inquiries
- schedule resident transportation
- provide clerical support such as filing medical records, copying admission documents, and preparing forms
- assist the Health Information Director
- support department directors with administrative tasks including correspondence, supply ordering, mail distribution, and follow-up related to residents and admissions
- respond to resident account inquiries occasionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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