Receptionist (Bilingual English/Spanish)

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
diamond

Benefits

Medical
Dental
Vision
disability
Life
401k
Paid Time Off
Paid holidays

Job Description

VIPcare is a dedicated healthcare provider specializing in primary care services for patients aged 65 and above. Committed to the mission of "Better Health," VIPcare is driven by a passion to deliver exceptional patient care that prioritizes outcomes and enhances the quality of life for senior patients. The organization operates within the healthcare sector, specifically focusing on geriatric primary care, and is recognized for its unwavering commitment to patient-centered service. At VIPcare, every patient is treated like family, reflecting the organization's core values of respect, empathy, and compassionate care. This environment fosters a culture where team members not only thrive... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 1 year of experience of medical office experience
  • Ability to accurately read and write medical terminology
  • Basic computer skills including familiarity with electronic medical records
  • Proven ability to work with Google Suite software or equivalent such as MS Excel and MS PowerPoint
  • Full range of body motion including handling and transferring patients, manual and finger dexterity including eye-hand coordination
  • Ability to stand, walk, push, bend, kneel, and reach at arm's length and overhead for prolonged periods in a clinic
  • Ability to sit or stand for prolonged periods
  • Ability to lift and carry up to 15 lbs
  • Corrected vision and hearing to normal range
  • Ability to operate a computer and telephone
  • Own means of transportation

Job Qualifications

  • High school diploma or equivalent
  • At least 1 year of medical office experience
  • Ability to accurately read and write medical terminology
  • Basic computer skills including familiarity with electronic medical records
  • Proven ability to work with Google Suite software or equivalent such as MS Excel and MS PowerPoint
  • Excellent written and verbal communication skills
  • Strong organizational, time-management, and multi-tasking skills
  • Ability to work independently and as part of a team
  • Knowledge of medical coding preferred
  • Knowledge of HIPAA preferred

Job Duties

  • Greet patients in a courteous and polite manner, and conduct all front office functions as requested
  • Responsible for accurately and professionally handling all front desk operations, including answering phones, greeting patients, scheduling appointments, balancing daily collections, addressing routine inquiries, and triage calls
  • Complete patient phone calls including proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly
  • Assist with patient appointments including preparation, form completion and loading, check-in, check-out, payment collection, and follow-up actions
  • Maintain patient medical records in accordance with the Center's policy
  • Assist with inventory and maintain office supplies
  • Assist with managing patient records including medication sheets, questionnaires, screening forms, vaccinations, and additional medical documents
  • Provide patients with appropriate medical wellness paperwork to complete
  • Additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: