Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $18.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
PTO
Community service PTO
FSA
HSA
Life insurance
short-term disability
long-term disability
Job Description
Copeland Insurance Group, an Integrity company, is a well-established insurance provider headquartered in Longview, Texas, with a legacy dating back to 1964. With over five decades of experience, Copeland Insurance Group has earned a reputation for its personal and service-driven approach, making it one of the leading companies in the insurance industry. The company offers a wide range of coverage options tailored to meet diverse needs, including Medicare and agricultural insurance, serving thousands of clients across the United States. As part of the Integrity family, Copeland upholds a commitment to protect the life, health, and wealth of its clients through... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of experience in office management or administrative function
- Verbal and written communication skills in both English and Spanish
- Ability to work with confidential information
- Proficiency in MS Office (Word, Excel, Access, and PowerPoint)
- Ability to meet deadlines and work independently
- Detail-oriented and organized
- Ability to multi-task in a fast-paced environment
- Follow established guidelines, policies, and procedures
Job Qualifications
- Verbal and written communication skills, both internal and external, in both English and Spanish
- High school diploma or equivalent
- 2+ years experience in Office Management or Administrative function
- Clerical background preferred
- Insurance Office Experience preferred
- Ability to work with confidential information
- MS Office skills (Word, Excel, Access, and PowerPoint)
- Ability to meet deadlines and work efficiently and effectively without supervision
- Detail-oriented, organized, objective, consistent, and analytical
- Goal-oriented with the ability to multi-task under pressure in fast-paced work environment
- Follow established guidelines, policies and procedures
- Other duties as assigned
Job Duties
- Answer calls and greet visitors
- Conduct all activities and perform all job duties and functions following established, company implemented safety behaviors, processes, and procedures
- Work with Manager and leadership on general administrative duties as assigned
- Communicate effectively and professionally with employees, customers, support staff, Agents, and other business contacts (in person, over the phone, in writing, and via email)
- Perform customer service duties as necessary
- Data entry
- Sort incoming mail and prepare outgoing mail
- Purchase and maintain office supplies
- Responsible for the maintenance of office equipment, including copier, fax machine, phone systems, etc
- Any other duties as assigned by Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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