Receptionist- Baton Rouge Rehab Hospital
Job Overview
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Professional development opportunities
Employee assistance program
flexible schedule
Job Description
Our organization is dedicated to providing exceptional administrative support and ensuring smooth daily operations within a professional environment. Recognized for its commitment to efficiency and customer service, our company operates in the healthcare industry, which prioritizes patient confidentiality, timely communication, and precise data management. We pride ourselves on fostering a collaborative work culture that values respect, accuracy, and reliability among all team members. We understand the importance of an organized and welcoming front office experience that sets a positive tone for guests and clients alike.
The role of the Receptionist and Secretary is crucial to the effective functioning... Show More
The role of the Receptionist and Secretary is crucial to the effective functioning... Show More
Job Requirements
- High school diploma preferred
- Experience in switchboard, receptionist, or clerical work preferred
- Proficiency in Microsoft Office
- Knowledge of HIPAA regulations
- Ability to maintain confidentiality
- Strong interpersonal skills
- Ability to work Monday through Friday, 4:00 pm to 8:00 pm
Job Qualifications
- Experience in switchboard, receptionist, or clerical work preferred
- High school diploma preferred
- Proficiency in Microsoft Office
- Knowledge of HIPAA regulations
- Strong communication skills
- Ability to manage multiple tasks efficiently
- Attention to detail
Job Duties
- Greets guests and ascertains their needs and appropriately directs guests or callers
- Courteously answers the telephone and greets guests
- Responds to telephone before or by the third ring and promptly acknowledges caller
- Assists guest or caller by answering questions or providing information and determines when refer to other staff is appropriate
- Takes accurate messages and repeats key information to ensure accuracy
- Respects confidentiality of information at all times
- Demonstrates knowledge of and ability to word process and format standard office documents
- Consistently completes all word processing assignments accurately
- Completes assignments on a timely basis
- Always proofreads final copy
- Demonstrates effectiveness in operating telephone console to receive, route, and/or place calls
- Handles telephone requests with courtesy, accuracy and respect for confidentiality
- Demonstrates responsibility for verbal and paging all emergency/disaster codes according to policy
- Places long distance calls for authorized parties only
- Enters data information through computer system with accuracy and timeliness
- Demonstrates working knowledge of procedure and diagnosis codes related to medical billing
- Updates system information daily according to charges received and processed
- Ensures all forms received are fully completed
- Seeks clear direction to resolve issues and brings problems to a proper resolution with department manager
- Performs all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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