Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Paid holidays
Job Description
Williams Lea, by RRD is a distinguished global business support services company with a history spanning over 200 years. The company has built a remarkable reputation by delivering world-class business solutions to its clients. Specializing in skilled administrative support, document production, presentation design, and marketing and communications services, Williams Lea caters primarily to the legal, financial, and professional services industries worldwide. With operations across North America, the UK, Europe, and Asia Pacific, the company employs thousands of professionals who work collaboratively to help clients operate more efficiently and effectively. Williams Lea prides itself on being a people-powered organization where teamwork,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years receptionist, switchboard, or administrative assistant experience
- Exceptional customer service skills
- Ability to learn company business and employees
- Ability to work in fast-paced team environment
- Professional communication skills
- Attention to detail
- Intermediate computer skills
- Ability to prioritize work
- Excellent verbal and written communication skills
- Self-motivated
- Ability to multitask
Job Qualifications
- High school diploma or equivalent
- Minimum of two years receptionist, switchboard, or administrative assistant experience preferably in banking, legal, or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth company knowledge
- Ability to work in a fast-paced team environment
- Professional communication skills
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and able to multitask
Job Duties
- Answer incoming calls using a multi-line phone system in a cordial and professional manner
- Transfer calls to appropriate individuals
- Greet clients and visitors with warmth and professionalism
- Notify employees of visitors arrival when necessary
- Provide high level services to staff, clients, and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and confidential documents and information
- Meet deadlines for accepting, completing, and delivering all work
- Troubleshoot basic equipment problems
- Prioritize workflow
- Interact with clients in person, over the phone, or electronically
- Adhere to company and client site policies
- Use equipment and supplies cost-efficiently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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