Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee Assistance Programs
Job Description
Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital located in Northwest Houston. The hospital is dedicated to delivering high-quality, cost-effective health care in a compassionate and patient-centered environment. Serving a diverse community, Houston Methodist Willowbrook provides a broad spectrum of specialty and general medical services. These include emergency care, cardiology, orthopedics and sports medicine, comprehensive women's health services, neurology and neurosurgery, oncology, and primary and general medicine. The hospital's commitment to excellence is reflected in its Magnet recognition, which is awarded for outstanding nursing practices and patient care. Houston Methodist Willowbrook values integrity, compassion, accountability, respect, and excellence,... Show More
Job Requirements
- High school diploma or equivalent education
- one year clerical support or telephonic experience preferably in customer service or call center
- proficiency in English language speaking, reading, and writing
- ability to communicate effectively with patients, physicians, family members, and co-workers
- professional conduct at all times
- excellent written and verbal communication skills
- ability to solve problems using good judgment
- positive demeanor and strong multi-tasking abilities
- strong organization and detail orientation
- professional handling of confidential and sensitive information
- proficient computer skills for documentation
Job Qualifications
- High school diploma or equivalent
- one year of clerical support or telephonic experience preferably in customer service or call center
- proficiency in English speaking, reading, and writing
- excellent verbal and written communication skills
- ability to multitask and demonstrate a positive attitude
- strong organizational skills and attention to detail
- professional handling of confidential information
- proficiency in computer documentation skills
- ability to work collaboratively in a team environment
Job Duties
- Greet visitors and provide exceptional customer service
- answer and direct telephone calls promptly and professionally
- address visitor questions and needs ensuring a welcoming environment
- perform ad hoc administrative duties and support office operations
- sort and distribute mail and manage office supplies
- collaborate with management to uphold patient and visitor interaction standards
- maintain a professional and organized work area consistent with hospital policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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