Receptionist & Staff Assistant

Skokie, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $21.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Retirement Plan

Paid Time Off

Tuition Reimbursement

403b investment plan

457b investment plan

Pension Plan

Job Description

City Colleges of Chicago has been a vital educational institution since 1911, dedicated to connecting students from every neighborhood in Chicago to a broad spectrum of economic opportunities. Renowned as Illinois' largest community college system, it encompasses seven colleges and five satellite locations strategically spread throughout the city. This extensive network enables City Colleges to serve a diverse population, delivering quality education at a remarkable value to foster upward mobility for its students and alumni. The institution is widely recognized as the city’s most accessible platform for higher education that drives socioeconomic mobility and champions racial equity. Its mission empowers... Show More

Job Requirements

High School diploma or equivalent
at least two years of clerical or receptionist experience
knowledge of general office procedures and administrative practices
excellent written and verbal communication skills
proficiency in Microsoft Office 365
ability to maintain confidentiality
strong organizational skills
ability to communicate effectively
ability to manage multiple tasks
ability to work tactfully with diverse populations
familiarity with DocuSign and Salesforce is preferred

Job Qualifications

High School diploma or equivalent supplemented by at least two years of clerical or receptionist experience
knowledge of general office procedures and administrative practices
excellent written and verbal communication skills
familiarity with platforms such as DocuSign and Salesforce for document management and customer relationship tracking
ability to draft and format basic correspondence with accuracy and professionalism
strong organizational and time management skills with the ability to prioritize tasks as needed
ability to perform duties with a high level of professionalism, discretion, and sound judgment
ability to handle all situations with tact and diplomacy
ability to handle sensitive information with strict confidentiality
ability to work within a culturally diverse environment
proficiency in the use of Microsoft Office 365 (Word, Excel, PowerPoint, SharePoint, Outlook, Teams)

Job Duties

Greets visitors to the District Office and directs them to appropriate meeting rooms, department, or staff
assists visitors with general inquiries
responds to inquiries and requests for information, routing them to appropriate personnel
answers and directs telephone calls, provides general information, takes messages, and transfers callers to appropriate staff
maintains and handles confidential files, records, and sensitive information related to District Security and the Chancellor's Office
assists the Executive Office Manager with coordinating events, appointments, and scheduling
supports meetings and events, assisting staff and providing logistical support including arranging audiovisual technical support, ordering catering, preparing and distributing agendas and handouts, scheduling rooms, taking and distributing meeting notes, and tracking attendance
performs administrative tasks such as tracking deadlines, verifying details, and ensuring accuracy in reporting for office personnel
monitors and manages the general office email inbox and coordinates the distribution of critical communications to employees at 180 (District Office)
serves as a back-up to the Chancellor's Office Executive Office Manager by performing a range of administrative duties as directed
handles incoming and outgoing office mail, directing to appropriate staff, and redirects interoffice mail as needed
supports the Executive Office Manager in receiving and logging signature requests for the Chancellor's Office
prepares and types correspondence including form letters, memos, and emails
copies and distributes documents including reports, proposals and presentations
enters and updates information in spreadsheets, databases, budget and contract systems
organizes and archives information to a shared system such as SharePoint
orders and maintains office supplies
adheres to CCC Customer Service Excellence standards
performs related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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