Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Commuter Benefits
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Established as a dominant player in the U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate has rapidly expanded its presence into Europe, Latin America, and the Caribbean. The company's impressive portfolio of global properties boasts an aggregate asset value exceeding $20 billion, generating over $5 billion in cumulative revenues. Highgate expertly guides properties through every stage of the hospitality property cycle, from initial planning and development to recapitalization or disposition. It is well-known for its... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a receptionist or administrative assistant role preferred
- excellent communication skills
- proficiency in Microsoft Office applications
- strong organizational skills
- ability to handle confidential information with discretion
- multitasking and time management skills
- professional demeanor and appearance
- ability to work collaboratively in a team environment
- willingness to learn and adapt
- positive attitude and reliability
Job Qualifications
- Experience in a receptionist, office assistant, or personal assistant role
- corporate or hospitality environment preferred
- fresh graduates are also welcome to apply
- proven experience supporting executives in a fast-paced environment
- advanced proficiency in Microsoft Office Suite and other relevant software
- strong analytical skills with a solution-oriented mindset
- exceptional written and verbal communication skills
- high attention to detail with superior proofreading capabilities
- excellent organizational and time-management skills
- professional phone etiquette and strong interpersonal skills
- ability to manage multiple priorities efficiently and effectively
- sound judgment and discretion in handling sensitive and confidential information
- highly motivated, proactive, and composed under pressure
- demonstrates professionalism, diplomacy, and a high degree of integrity in all interactions
Job Duties
- Greet and assist visitors, ensuring a polished and professional first impression
- direct guests to the appropriate person or department
- maintain heavy, complex and frequently changing calendars and coordinate meetings
- answer multi-line telephone system and screen calls in accordance with company standards
- coordinate all aspects of appointments, meetings, conference calls and travel arrangements
- handle confidential business matters and work independently on special assignments
- provide high-touch, concierge-level support by coordinating personal and professional requests including travel, dining and special accommodations
- coordinate scheduling of meetings, conference rooms and office events
- assist with incoming and outgoing mail, courier services, and package handling
- track and order office supplies, including amenities orders and pantry restocking
- ensure the executive office, meeting rooms and surrounding workspace are well-maintained, organized, and presentable, coordinating facilities or cleaning staff as needed
- coordinate FedEx, UPS and other shipping services for leadership and the office
- assist with document preparation, printing and binding for meetings and presentations
- run occasional errands including print shop runs, office supply pick-ups and small local requests
- work on special assignments
- provide general administrative and clerical support as needed
- notify appropriate personnel of incoming overnight deliveries
- update and distribute the company phone extension list regularly
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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