Receptionist and Catering Coordinator

Arlington, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $60,000.00 - $85,500.00

Benefits

healthcare

Life insurance

health savings accounts

flexible spending accounts

wellbeing programs

Discretionary bonuses

Paid Time Off

Job Description

Fenwick is a well-established and highly respected law firm known for providing top-tier legal services to a diverse client base. With a commitment to excellence and client service, Fenwick operates multiple offices, including a vibrant and professional location in Washington, DC. The firm values its people and culture, and invests significantly in creating an environment where employees can thrive personally and professionally. Fenwick is dedicated to supporting the health and wellbeing of its employees through comprehensive benefits programs and fostering an inclusive, dynamic workplace.

Fenwick is seeking a dedicated and experienced individual to join the DC office as a ... Show More

Job Requirements

1-3 years of relevant experience providing front desk or concierge support in a law firm or professional services firm
Experience with catering and hospitality support preferred
Ability to work onsite in the Washington, DC office five days a week from 9 am to 6 pm
High school diploma or equivalent required
Proficiency in Microsoft Office Suite
Strong organizational and communication skills
Ability to manage multiple tasks and responsibilities efficiently
Excellent customer service skills
Ability to maintain professionalism and discretion at all times

Job Qualifications

Experience with MS Office Suite
Experience using EMS or comparable conference room scheduling software
Experience using Maptician or comparable office seating reservation software
Experience working with catering vendors directly to place food orders as appropriate for various meetings/events
Experience using Seamless Web/Grub Hub for last minute orders
Understanding and applying appropriate billing codes for each food order
High level of attention to detail and organizational skills
Ability to thrive in a fast-paced, deadline-driven environment
Ability to multi-task in a calm and professional demeanor while under pressure
Exceptional customer service skills to internal and external clients
Ability to communicate effectively and tactfully
Comfortable following instructions and procedures from a diverse group of clients, attorneys, professional staff, and vendors
Demonstrated professionalism, courtesy, and diplomacy
Ability to work a flexible schedule, including overtime, early mornings, evenings, or weekends, as needed to accommodate business needs
Ability to collaborate with colleagues and promote a positive, team-oriented environment

Job Duties

Answer and screen all internal and external telephone calls in a courteous and professional manner, directing inquiries to the appropriate individual
Welcome and greet guests or clients promptly, notifying attorneys or staff of their arrival without delay
Provide comprehensive support for all visitors, facilitating their arrival and departure by utilizing appropriate technology and ensuring accurate communication of necessary information
Notify building security in advance with a complete guest list and supply precise instructions regarding visitor direction and access
Schedule conference rooms for both client-facing and internal meetings, as well as for special events, ensuring all logistical needs are met
Manage catering orders for all meetings, including placing orders with vendors, informing building management of deliveries, greeting caterers, and overseeing catering setup and breakdown
Coordinate with the IT department to confirm that audio/visual and other technological requirements for meetings are arranged and functioning as needed
Oversee bookings of visitor offices for attorneys and staff from other Fenwick locations, ensuring smooth transitions and workspace readiness
Actively participate in the firm's emergency response plan, serving as an on-site first responder in collaboration with the Office Administrator
Ensure the cleanliness and organization of the kitchen, conference rooms, and visitor offices, maintaining fully stocked supplies in all areas
Inform property management of all vendors visiting and ensure their certificates of insurance are current
Oversee office and kitchen supply inventory
manage purchasing and restocking
Manage copying, scanning, binder creation, and general clerical tasks such as correspondence, presentations, reports, and spreadsheets
Maintain office events calendar and prepare newsletters and invitations
Process invoices, expenses, and credit card reconciliations
Prepare and update office manuals, project lists, and other procedural documentation
Respond to and act on all facilities-related requests
submit maintenance requests to property management
Oversee key card access for visitors and staff, coordinating with offices to activate or deactivate cards efficiently across the firm
Manage all incoming and outgoing mail, FedEx, UPS, courier deliveries, and other delivery services
Support team members and perform additional duties as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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