Receptionist & Administration Support Associate
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,500.00 - $55,500.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
paid national holidays
Free onsite gym
Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Health and Wellness Program
Fitness reimbursements
Auto insurance discounts
Home insurance discounts
Matching gift opportunities
Annual 401k employer contribution
paid family leave
Paid parental leave
professional development resources
Pre-tax commuter benefits
Job Description
The Plymouth Rock Company, alongside its affiliated group of companies, is a well-established and respected provider of personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic regions of the United States. With over 2 billion dollars of insurance written and managed annually, Plymouth Rock Company has earned an unparalleled reputation for excellent customer service and industry expertise. The organization is headquartered in Boston, Massachusetts and employs more than 1,900 people who thrive in a work culture that emphasizes empowerment, innovation, and professional growth. Through continuous investment in advanced technology and employee development, Plymouth Rock has cultivated a... Show More
Job Requirements
- minimum of 2 years of professional work experience
- proficiency in Microsoft Office Suite
- ability to work both independently and collaboratively in a fast-paced environment
- excellent interpersonal, communication, and analytical skills
- strong research, organizational, and problem-solving skills
- bachelor’s degree preferred
Job Qualifications
- proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- ability to work both independently and collaboratively in a fast-paced environment
- excellent interpersonal, communication, and analytical skills
- strong research, organizational, and problem-solving abilities
- bachelor’s degree preferred
- minimum of 2 years of professional work experience
Job Duties
- deliver outstanding service by addressing client concerns, researching solutions, and taking ownership through to resolution
- manage the operation of the switchboard and appropriately direct incoming calls
- perform daily administrative tasks including document indexing, tracking and sorting subpoenas, coordinating department celebrations, and assisting with high-priority projects
- train team members who will provide backup support for reception responsibilities
- support customer inquiries by consistently identifying and executing "Yes" opportunities during each interaction
- demonstrate schedule flexibility to provide coverage during unforeseen gaps, including support for executive staff during absences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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