Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.14 - $17.68
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Professional development opportunities
Job Description
This position is within a municipal government setting, serving as a receptionist, a vital frontline role in managing communications and providing essential administrative support. This city-based receptionist role involves diverse duties including answering phone calls, greeting visitors, handling correspondence, and maintaining records. The hiring department values professionalism, accuracy, and efficiency in facilitating smooth daily operations in a public service environment. The position offers an opportunity to work collaboratively with internal staff such as department supervisors and managers, as well as engaging positively with the public, vendors, and contractors. It requires a balance of clerical proficiency, customer service skills, and operational... Show More
Job Requirements
- high school graduate or equivalent
- minimum six months clerical or office experience
- regular driver's license
- ability to type at least 30 net words per minute
- ability to operate computers and standard office equipment
- infrequent driving required that meets city driving and insurability standards
- may require certification in first aid, CPR, AED, cash handling, and defensive driving
- must maintain a clean driving record
- ability to interact with internal staff and external public efficiently and courteously
Job Qualifications
- high school graduate or equivalent
- six months clerical or office experience
- knowledge of department/division procedures, office procedures, and software
- ability to type at least 30 net words per minute
- proficient in the use of computers and modern office equipment
- effective oral and written communication skills
- ability to organize and complete tasks independently
- basic arithmetic skills including addition, subtraction, multiplication, division, rate, ratio, and percent calculations
- ability to present information clearly and courteously to employees and customers
Job Duties
- operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- transmit information or documents to customers using computer, mail, or facsimile machine
- hear and resolve complaints from customers or the public
- perform administrative support tasks such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- file and maintain records
- provide information about establishment such as location of departments or offices, employees within the organization, or services provided
- collect, sort, distribute, or prepare mail, messages, or courier deliveries
- process and prepare memos, correspondence, travel vouchers, or other documents
- receive payment and record receipts for services
- act as front-desk receptionist at the Aquatics Center, taking admission fees, answering questions, and being the first point of contact for patrons
- keep accurate totals of monies collected and account for all receipts per supervisor instructions
- promote positive relationships with the public and enforce pool rules and policies
- assist with program registration and party rentals
- maintain an orderly and neat reception and office area
- assist in pool area, grounds, and maintenance as assigned
- work in cooperation with Pool Manager and Head Lifeguards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: