Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Standard Hours
Benefits
competitive pay
performance-based incentives
401(k) plan with employer match
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid parental leave
Child care stipend
Professional development support
Job Description
myPlace Health is a mission-driven healthcare organization founded in 2021 by leaders and organizations dedicated to improving health outcomes, quality, and experience for vulnerable older adults and frail seniors. As a provider of value-based, comprehensive care and coverage, myPlace Health focuses on enabling older adults with significant healthcare needs to live independently in the homes and communities they cherish. The company operates its care model through the myPlace PACE (Program of All-Inclusive Care for the Elderly), which integrates primary care, health plan coverage, social engagement, and customized services tailored to each participant's preferred living setting. This innovative approach aims to... Show More
Job Requirements
- High school diploma or GED
- Previous front office experience in a healthcare facility
- Familiarity with standard office procedures
- Ability to use office equipment and computer software
- Valid CA driver’s license, personal transportation, good driving record, and auto insurance
- Commitment to safety with CPR/BLS certification or willingness to obtain within 30 days
- Reliable transportation
Job Qualifications
- High school diploma or GED
- Previous front office experience in a healthcare facility
- Familiarity with standard office procedures, filing, record-keeping, and use of office equipment and software
- Certified Nursing Assistant (CNA) certification preferred
- Experience working with frail elderly populations preferred
- Bilingual abilities in English/Spanish, English/Cantonese, English/Mandarin, or English/Vietnamese preferred
- Valid CA driver’s license, personal transportation, good driving record and auto insurance preferred
- Proof of current CPR/BLS certification or willingness to obtain within 30 days preferred
Job Duties
- Greet participants and visitors with a friendly smile, check them in and out, ensure accurate documentation in CRM/EHR systems
- Answer and route incoming calls, take messages, respond promptly, document interactions in EHR
- Maintain a neat, organized, and inviting reception area
- Send referrals and prospective participant information to the Outreach Team
- Respond to urgent calls following established policies and procedures
- Process incoming mail and packages and distribute efficiently
- Manage office calendar, schedule conference rooms, assist with event setup
- Schedule maintenance and services for center equipment
- Support facility opening and closing duties, report any issues
- Manage office and breakroom supplies by inventory control and ordering
- Assist hiring managers with new employee onboarding
- Support daily center operations including activities, meal services, and escorting participants
- Assist in preparing reports and supporting audits required by DHCS, CMS, and other regulatory bodies
- Provide administrative assistance on special projects
- Perform other responsibilities as needed to maintain efficient center operations and participant care
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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