Receptionist / Administrative Assistant - 1st Shift
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Life insurance
Paid holidays
Job Description
The facility located at 1 Vantage Drive in Poquoson, VA 23662 is a dedicated nursing establishment committed to providing exceptional care and support to elderly and disabled individuals. This reputable nursing facility prides itself on fostering a compassionate environment where residents feel valued, safe, and respected. With a team-oriented culture, the facility emphasizes professional integrity, high standards of care, and excellent service delivery to all visitors, residents, and staff alike. Employment at this location typically involves a full-time schedule from 8:00am to 5:00pm, allowing staff to maintain consistency in service hours while supporting both administrative and resident-focused needs.
The Rece... Show More
The Rece... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Basic computer literacy and familiarity with data entry
- Willingness to comply with facility policies and residents' rights
- Ability to attend in-service training sessions regularly
- Demonstrated patience and professionalism in all interactions
Job Qualifications
- Organized and detailed in work performance
- Good communication skills with excellent self-discipline and patience
- Genuine caring for and interest in elderly and disabled people in a nursing facility
- Knowledge of standard safety and evacuation procedures
- Ability to maintain confidentiality
- Experience with telephone systems and basic clerical tasks
Job Duties
- Manages the telephone and switchboard
- Operates paging/telephone system as required
- Answers calls timely and courteously
- Directs calls promptly and accurately
- Assists visitors upon arrival to the facility by greeting them courteously and providing directions or contacting staff
- Ensures all visitors/vendors sign in
- Demonstrates customer service skills in every interaction both via phone and in person
- Maintains a neat and orderly work area
- Performs clerical duties such as mail handling, filing, preparing informational packets, data entry, and ordering supplies
- Attends in-service education programs to meet facility educational requirements
- Maintains confidentiality of resident and facility information
- Protects residents from neglect, mistreatment, and abuse
- Protects the personal property of residents
- Performs other duties as directed by supervisor or administrator
Job Qualifications
Experience
No experience required
Job Location
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