Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $10.47
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Paid holidays
Job Description
The Caddo Parish Agency is a vital community-focused organization dedicated to serving the residents of Caddo Parish by providing accessible resources and assistance across various departments. This agency operates as a hub for connecting individuals with the services they need, working closely with local agencies and community partners to ensure seamless support and information dissemination. Recognized for its commitment to facilitating community access to crucial social services and employment opportunities, the agency places strong emphasis on effective communication, accurate information management, and outstanding service delivery to both the public and internal staff.
The role available at the Caddo Par... Show More
The role available at the Caddo Par... Show More
Job Requirements
- High school diploma or GED required
- Minimum of two years experience in receptionist clerical and telephone roles
- Strong verbal and interpersonal skills
- Good overall communication abilities
- A pleasing personality with initiative and a positive attitude
- Familiarity with community resources and Caddo Parish neighborhoods beneficial
- Basic computer skills helpful
- Proficiency in using office equipment such as computers copiers calculators fax machines and multi-line phone systems required
Job Qualifications
- High school diploma or GED required
- Minimum of two years experience in receptionist clerical and telephone roles
- Strong verbal and interpersonal skills
- Good overall communication abilities
- Familiarity with community resources and Caddo Parish neighborhoods beneficial
- Proficiency in using office equipment such as computers copiers calculators fax machines and multi-line phone systems
Job Duties
- Answer incoming calls and welcome visitors to the agency directing them to the correct department staff member or external agency as needed
- Serve as a liaison between individuals seeking assistance and community resources
- Keep an updated directory of local agencies and their services ensuring information is accurate and easily accessible
- Manage the agency's postage meter operations by logging all incoming and outgoing mail determining postage needs for outgoing correspondence and preparing monthly usage reports
- Maintain a current listing of in-house contact numbers for staff members
- Ensure compliance with federal and state law poster requirements by keeping necessary postings up-to-date within the agency
- Receive employment applications review them for completeness and forward to the appropriate human resources personnel
- Work with human resources staff to verify employee employment status when necessary
- Organize and maintain filing systems for records in the human resource department as well as other departments when required
- Operate office equipment efficiently for copying faxing and using the automated postage machine as needed
- Oversee the issuance and collection of identification badges for both staff members and visitors
- Manage visitor check-in checkout procedures by ensuring all guests sign designated logs upon entering or exiting the facility
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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