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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,720.00 - $67,356.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
flexible spending accounts
Paid holidays
Job Description
The Oregon Public Defense Commission (OPDC) is a vital state agency responsible for overseeing Oregon's public defense system, ensuring that all eligible individuals receive high-quality legal representation regardless of their economic status. Governed by a 13-member commission appointed by the Governor, OPDC works diligently to uphold the constitutional right to counsel, providing policy direction and oversight that safeguards the principles of justice and public safety across Oregon. As part of its mandate, the OPDC Trial Division delivers knowledgeable and client-focused legal advocacy at the trial level for indigent clients facing a variety of criminal charges. These include complex and serious... Show More
Job Requirements
- Two years of general clerical experience, with at least one year including typing or word processing, or graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience
- Ability to demonstrate professional, calm, and clear communication
- Strong organizational and multitasking skills
- Experience with electronic case management or similar systems preferred
- Commitment to confidentiality and ethical handling of sensitive information
- Availability to support a fast-paced public defense office environment
- Preferred: Spanish language skills
Job Qualifications
- Two years of general clerical experience, including one year of typing, word processing, or document generation experience, or graduation from a private business school with a Certificate in Office Occupations or Office Technology and one year of general clerical experience
- Proficient communication skills demonstrating professionalism and client-centered approach
- Ability to exercise sound judgment and prioritize in real-time triage situations
- Strong organizational skills and attention to detail in managing multiple responsibilities
- Accuracy and data integrity in maintaining case information systems
- Ability to handle confidential and sensitive legal information with discretion
- Capacity to work collaboratively and support team mission alignment
- Preferred: Spanish language skills to assist Spanish-speaking clients
Job Duties
- Serve as the first point of contact for clients, visitors, and callers by providing a professional, calm, and respectful experience
- Welcome visitors and direct them to appropriate staff or resources
- Answer and route incoming calls, gather accurate intake information, and follow established call intake procedures
- Confirm and update client contact information in electronic case management system at each interaction to ensure reliable case records
- Support office operations through accurate calendaring and coordination
- Use electronic case management system to create events, set reminders, and send messages
- Monitor and update attorney calendars as directed to ensure deadlines and court obligations are tracked
- Coordinate conference room scheduling and shared space usage
- Assist with initial file setup by gathering court documents at intake
- Provide surge support to legal secretaries and paralegals with filing, drafting, and administrative tasks during high-volume periods
- Process incoming mail, deliveries, and court filings by stamping, logging, and routing materials to appropriate staff
- Prepare and maintain internal distribution logs including shuttle reports
- Coordinate facilities-related needs with building management or vendors
- Maintain office supply inventory to support daily operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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