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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible schedule
Job Description
GTEC, known as Goodwill Technology Education Center, is a forward-thinking educational institution dedicated to empowering students with the skills and knowledge required for success in today’s competitive job market. Operating under the ethos of Goodwill Industries, GTEC embodies a mission to provide quality education and training opportunities that foster personal and professional development. The center promotes an inclusive and supportive environment, encouraging individuals from diverse backgrounds to pursue their educational aspirations and career goals.
The Academy Receptionist plays a crucial role within GTEC, acting as the first point of contact for current and prospective students, visitors, and staff. Thi... Show More
The Academy Receptionist plays a crucial role within GTEC, acting as the first point of contact for current and prospective students, visitors, and staff. Thi... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years related experience and/or training
- Valid driver’s license
- Moderate mental demand with continuous attention required
- Ability to communicate clearly and distinctly in English and Spanish
- Ability to manage difficult visitor situations professionally
- Basic computer skills including Word, PowerPoint, Outlook, and Excel
- Ability to translate accurately between English and Spanish
- Strong interpersonal skills
- Ability to multitask and shift priorities
- Ability to handle confidential information
- Semi-repetitive low physical demand work
Job Qualifications
- High school diploma or equivalent
- Minimum of 2 years related experience in administrative or receptionist roles
- Strong communication skills in English
- Bilingual ability in Spanish preferred
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Strong interpersonal and customer service skills
- Ability to multitask and manage high-pressure situations
- Experience with contact management and software databases
- Ability to handle confidential and sensitive information
- Strong decision-making and critical thinking skills
- Able to work independently and as part of a team
Job Duties
- Manage recruitment reports and respond to inquiries from current and potential students
- Collaborate with Recruitment and Retention Specialists to monitor student enrollment and identify pathways to successful enrollment
- Make phone calls to potential students, chronically tardy or absent students and notify Director and Recruitment Specialists of outcomes
- Professionally answer phones in a timely manner, take messages and route calls to appropriate personnel, screen calls for the superintendent, directors, and teachers
- Professionally greet visitors and guests, ascertain business and direct to proper location or personnel
- Conduct tours for potential students
- Prepare documents using Word and Excel as directed
- Maintain employee sign-in/out log and visitor sign-in log, issue visitor badges
- Perform miscellaneous duties such as signing for deliveries and informing recipients
- Coordinate scheduling for back-up relief and advise supervisor on scheduling conflicts
- Support students, teachers, life coaches, and staff with translation needs
- Perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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