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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.50 - $23.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
Tuition Reimbursement
401k
Job Description
Located in Westborough, MA, the Inpatient Clinical Stabilization Services (CSS) Program is a vital part of the healthcare community dedicated to providing exceptional inpatient mental health care and stabilization services. This specialized program focuses on delivering compassionate, patient-centered care to individuals experiencing acute psychiatric conditions, ensuring safety, comfort, and recovery in a supportive environment. With a commitment to clinical excellence and patient well-being, the CSS Program combines multidisciplinary collaboration with evidence-based approaches to create a welcoming and therapeutic setting for all clients.
The role of Receptionist within the Inpatient Clinical Stabilization Services (CSS) Program is essential in maintaining the program... Show More
The role of Receptionist within the Inpatient Clinical Stabilization Services (CSS) Program is essential in maintaining the program... Show More
Job Requirements
- Must have a high school diploma and/or GED
- Must have 1 - 2 years of front desk experience
- Hotel experience is highly desirable
- Must possess a high level of communication and excellent customer service skills
Job Qualifications
- Must have a high school diploma and/or GED
- Must have 1 - 2 years of front desk experience
- Hotel experience is highly desirable
- Must possess a high level of communication and excellent customer service skills
Job Duties
- Providing the highest quality of customer service at all times and maintaining a friendly, cheerful and courteous demeanor at all time
- Handling confidential information, including client/guest records, with a high degree of integrity and adhering to all HIPAA and confidentiality policies
- Answering and routing calls as appropriate, and takes messages with accuracy
- Greeting and completing established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested
- Receiving and transmitting mail, packages and messages for clients
- Keeping lobby and desk area clean and presentable
- Performing other duties as assigned, requested or deemed necessary by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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