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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
friendly work environment
Job Description
Heritage Pointe of Fort Wayne is a distinguished senior living community dedicated to providing compassionate care and an inviting environment for its residents. Known for its commitment to enhancing the quality of life for seniors, Heritage Pointe serves as a trusted home for older adults who seek supportive and respectful living arrangements. The community prides itself on delivering personalized services and fostering a warm, welcoming atmosphere where residents feel valued and comfortable. Heritage Pointe operates with a focus on holistic well-being, ensuring that all staff members align with its mission to respect and care for its residents at all times.Show More
Job Requirements
- High school graduate or GED
- Basic computer and typing skills
- Interest in resident well-being
- Ability to communicate effectively
- Maintain confidentiality of resident records
- Knowledge of safety, disaster preparedness policies, and residents' rights
- Participate in training and educational programs
- Positive attitude
- Ability to work in a fast-paced environment
Job Qualifications
- High school graduate, GED, or current student
- Ability to type and use a computer
- Basic knowledge of counting change
- Interest in the well-being of residents
- Effective communication skills with residents, families, and coworkers
- Maintaining confidentiality of personal records
- Knowledge of facility policies for safety and disaster preparedness, residents' rights, and universal precautions
- Positive attitude
- Ability to work in a fast-paced environment
Job Duties
- Greet visitors, prospective candidates, and other visitors of the campus in a warm and pleasant manner
- Answers incoming calls on a multi-line system both internally and externally, in a warm, pleasant, and professional manner as well as directs caller to the appropriate associate
- Provide callers with information such as facility address, directions to facility location, facility fax number, website, and other related information
- Coordinates pick up and deliveries from mail services (FedEx, UPS, etc.)
- Assists with other related clerical duties such as photocopying, faxing and filing
- Conduct sale of guest meals, meal tickets and employee meals
- Sort and distribute weekend newspapers according to list provided
- Conduct resident trust transactions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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