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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with matching contributions
Vacation Time
Personal time
Sick Time
Holiday pay
Job Description
New Opportunities Inc. is a prominent community action agency with a dedicated mission to improve the quality of life for economically disadvantaged individuals by providing essential resources to enhance their standard of living, promote self-improvement, and maximize self-empowerment. Established in 1964 as a private non-profit corporation and a tax-exempt 501(c)(3) organization, New Opportunities serves a broad region including Waterbury, Meriden, Torrington, and 27 surrounding towns in Connecticut. As the fourth largest employer in Waterbury, this organization plays a vital role in delivering social services to over 61,000 individuals annually, through more than 50 targeted programs. These programs address critical areas... Show More
Job Requirements
- 1-2 years of related experience and/or training preferred
- Ability to perform various and multiple tasks effectively
- Strong telephone skills
- Excellent interpersonal skills
- Proficiency in Microsoft Office
- Good time management and organizational skills
- Strong customer service orientation
- Experience with recordkeeping
- Effective written and oral communication skills
- Ability to work with diverse populations
- Bilingual a plus
Job Qualifications
- 1-2 years of related experience and/or training preferred
- Proficiency in telephone skills, interpersonal skills, and Microsoft Office
- Strong time management and organizational skills
- Excellent customer service abilities
- Competence in recordkeeping
- Effective written and oral communication skills
- Ability to work with diverse groups
- Bilingual abilities a plus
Job Duties
- Greet and direct all customers seeking services and/or information from New Opportunities
- Welcome, inform, and direct all visitors, calls, and customers courteously and efficiently
- Ensure that all visitors including community leaders and officials feel welcomed and well received
- Direct visitors to sign in and call the person with whom they are meeting or an assigned contact if unavailable
- Contact appropriate departments to manage unplanned visitor appointments or follow-up communications
- Maintain an organized and professional reception area to assist visitors in a timely and businesslike manner
- Maintain visitor logs and provide summary information as requested
- Direct visitors to elevators and bathroom facilities as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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