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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $20.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
flexible schedule
Retirement Plan
Employee Discounts
Job Description
The Office Quarters is a professional workspace provider dedicated to creating a welcoming and efficient environment for businesses and individuals. Known for its exceptional client-focused service and well-maintained facilities, The Office Quarters offers flexible office solutions that cater to diverse professional needs. The company prides itself on maintaining a warm and professional atmosphere that supports productivity and client satisfaction. As a center for collaboration and client engagements, The Office Quarters is committed to excellence in every aspect of its operations, including front desk management, client services, and administrative support.
The Front Desk Coordinator at The Office Quarters plays... Show More
The Front Desk Coordinator at The Office Quarters plays... Show More
Job Requirements
- High school diploma or equivalent required
- 2+ years of experience in a front desk, receptionist, client services, or administrative support role preferred
- Proficiency with office software
- Ability to learn Morningstar software system
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Exceptional attention to detail
- Ability to manage multiple priorities in a client-facing environment
Job Qualifications
- High school diploma or equivalent required
- Associate or bachelor's degree preferred
- 2+ years of experience in a front desk, receptionist, client services, or administrative support role preferred
- Strong customer service orientation with a professional and welcoming demeanor
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities with exceptional attention to detail
- Proficiency with office software and the ability to learn systems such as Morningstar
- Ability to manage multiple priorities while maintaining professionalism in a client-facing environment
Job Duties
- Serve as the first point of contact for all visitors entering the Office Quarters, greeting guests with professionalism, warmth, and a welcoming demeanor
- Practice active listening to effectively assist clients and visitors and direct them appropriately
- Provide a high level of customer service to clients, their guests, and vendors at all times
- Answer and manage all incoming telephone calls for The Office Quarters and clients utilizing telephone answering services
- Provide professional greetings, transfer calls to appropriate parties, and take detailed messages when necessary
- Maintain clear and accurate communication with callers and clients
- Manage all incoming and outgoing mail, including courier services such as FedEx, UPS, and USPS
- Receive and process package deliveries including Amazon and other vendors
- Notify clients of deliveries via email and include a photo when appropriate
- Accept client drop-offs, record date and time of receipt, and notify clients accordingly
- Sort incoming mail by client and distribute it into appropriate mailboxes
- Coordinate mail forwarding and scanning services for clients when requested
- Maintain accurate tracking and records of mail and package handling activities
- Assist clients with a variety of administrative support requests including copying, printing, collating, mailing, and other general office tasks
- Respond promptly and professionally to client service requests
- Maintain shared office areas including meeting rooms, day offices, and open seating areas to ensure they are clean, organized, and ready for client use at all times
- Monitor and maintain the self-service coffee bar to ensure it remains stocked, clean, and presentable for clients and guests
- Enter and maintain all new client information in the Morningstar software system
- Maintain and track client access credentials including fobs, keys, and PIN numbers
- Ensure accurate documentation of client contact details, addresses, billing information, and payment portal data
- Maintain organized records and ensure data accuracy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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