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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
short-term disability
long-term disability
Job Description
Conviva Senior Primary Care is a dedicated healthcare provider specializing in proactive and preventive care for seniors. They focus on a comprehensive approach to health that goes beyond traditional physical care to include social, emotional, behavioral, and financial well-being. As part of CenterWell Senior Primary Care, which is under Humana Inc., Conviva operates with a value-based care model ensuring patients receive the best possible care at the lowest cost. CenterWell is recognized as the nation’s largest provider of senior-focused primary care and one of the largest in home health services, as well as a leading pharmacy benefit manager. The company... Show More
Job Requirements
- One year or more of healthcare experience or strong customer service background
- Commitment to enhancing patient experience and care
- Strong customer service and phone skills
- Ability to multitask efficiently in a fast-paced environment
- Detail-oriented and highly organized
- Skilled in Microsoft Office applications
- Able to work onsite at Deland, FL
- Willingness to participate in tuberculosis screening program as part of patient-facing role
Job Qualifications
- One year or more of healthcare experience
- Commitment to enhancing patient experience and care
- Strong customer service and phone skills
- Collaborative and positive team player
- Efficient multitasking in a fast-paced setting
- Detail-oriented and highly organized
- Skilled in Microsoft Office (Word, Excel, Outlook, Access)
- 1+ years of experience with value-based care models
- Knowledge of medical terminology
- Experience with EMR systems
- Bilingual in English and Spanish
Job Duties
- Greet patients and visitors in person and by phone
- Schedule and manage patient appointments, coordinating with medical staff
- Maintain and update patient records in EMR and CRM systems
- Process billing, update patient accounts, and collect copayments
- Answer calls, respond to inquiries, and provide general information
- Keep the reception area clean, organized, and well-stocked
- Assist with office tasks such as ordering supplies, managing inventory, and arranging courier services
- Make decisions within defined parameters for work expectations, quality standards, and timing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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