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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Exalt Health is a specialized acute rehabilitation hospital dedicated to providing intensive rehabilitation services to patients with complex medical and rehabilitative needs. The hospital is committed to helping patients achieve the highest level of recovery through a comprehensive and multidisciplinary approach to care. At Exalt Health, admitted patients engage in rigorous rehabilitation programs designed to be tolerated for three hours each day. These programs address a wide array of conditions including stroke, spinal cord injury, brain injury, head trauma, neurological disorders, cardio-pulmonary complications, amputations, orthopedic injuries, and multiple major traumas. The hospital’s focus on offering tailored rehabilitation care ensures that... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- excellent communication and interpersonal skills
- strong organizational and time management skills
- proficient in Microsoft Office Suite
- ability to work independently and as part of a team
- compassionate and patient-centered approach
Job Qualifications
- High school diploma or equivalent
- previous experience in a receptionist or customer service role preferred
- excellent communication and interpersonal skills
- strong organizational and time management skills
- proficient in Microsoft Office Suite
- ability to work independently and as part of a team
- compassionate and patient-centered approach
- excellent attention to detail and accuracy
- analytical and problem-solving abilities
- effective verbal and written communication skills
- cooperative and team-oriented work ethic
- proficient in Microsoft Windows environment including Outlook, Word, Excel, and PowerPoint
Job Duties
- Greet and welcome patients, visitors, and staff in a warm and professional manner
- answer and direct incoming calls efficiently and courteously
- provide accurate information about the hospital and its services
- assist patients with registration and check-in procedures
- maintain a clean and organized reception area
- manage incoming and outgoing mail and deliveries
- schedule appointments and maintain calendars
- perform other administrative duties as assigned
- coordinate with patients, families, referral sources, and the hospital's interdisciplinary team for patient intake
- conduct pre-screenings to assess patients' appropriateness for inpatient rehabilitation
- gather patient information and initiate the admission process
- verify patient insurance coverage and benefits for inpatient rehabilitation services
- obtain pre-authorizations and work with insurance companies to resolve coverage issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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