Receptionist

Tyler, TX, USA|

Job Overview

Compensation

Hourly

Range $14.25 - $18.25

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible schedule

Professional development opportunities

Employee wellness programs

Job Description

We are a distinguished hospitality establishment committed to providing exceptional guest experiences through superior service and attention to detail. Our hotel prides itself on maintaining a welcoming and professional atmosphere that caters to the needs of a diverse clientele, ranging from business travelers to vacationing families. With a focus on comfort, convenience, and personalized service, we strive to exceed guest expectations at every opportunity. We value a culture of respect, integrity, and teamwork, ensuring a supportive and dynamic work environment for our employees. Our hotel's reputation is built on our dedicated team who consistently deliver top-notch hospitality services that enhance... Show More

Job Requirements

High school diploma or equivalent
Previous experience in customer service, hospitality, or front desk operations
Strong communication and interpersonal skills
Ability to provide excellent customer service
Proficiency with computer systems and hotel property management systems
Ability to multitask and prioritize tasks
Strong problem-solving skills
Basic math and cash handling skills
Professional appearance
Flexibility to work evenings, weekends, and holidays

Job Qualifications

High school diploma or equivalent
hospitality or business coursework preferred
Previous experience in customer service, hospitality, or front desk operations preferred
Strong communication and interpersonal skills
Ability to provide excellent customer service in a fast-paced environment
Proficiency with computer systems and hotel property management systems (PMS)
Ability to multitask, prioritize tasks, and remain organized under pressure
Strong problem-solving skills and ability to handle guest concerns professionally
Basic math and cash handling skills for processing payments and billing
Professional appearance and positive attitude
Flexibility to work evenings, weekends, and holidays as needed

Job Duties

Greet guests upon arrival and provide a friendly, professional first impression
Manage guest check-in and check-out processes efficiently and accurately
Handle reservations, cancellations, and room assignments using the property management system
Respond to guest inquiries, requests, and concerns promptly to ensure a positive experience
Answer and direct incoming phone calls and emails related to reservations and guest services
Process payments, verify billing details, and maintain accurate guest records
Coordinate with housekeeping and maintenance teams to ensure room readiness and address service requests
Provide guests with information about hotel amenities, policies, and local attractions
Maintain a clean, organized, and professional front desk environment
Follow company policies, safety procedures, and hospitality standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This:

View All