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Job Overview
Compensation
Hourly
Range $15.50 - $20.50
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Job Description
Living Water Clinic-Clinica Agua Viva is a healthcare provider dedicated to delivering compassionate and high-quality care to patients in the Porterville, California area. Known for its commitment to patient-centered services, this clinic focuses on fostering a nurturing environment that supports the health and well-being of the community it serves. The clinic operates with a mission to provide accessible, excellent healthcare with an emphasis on personalized attention, safety, and respect. They pride themselves on upholding standards that ensure every patient feels valued and cared for from the moment they enter the clinic.
The Receptionist at the Porterville location serves... Show More
The Receptionist at the Porterville location serves... Show More
Job Requirements
- High school diploma or equivalent
- One year of medical receptionist experience in a comparable healthcare setting
- Reliable transportation to travel between multiple clinic sites
- Bilingual in English and Spanish
- Strong customer service and interpersonal communication skills
- Intermediate to advanced phone skills
- Knowledge of basic math and computer data entry with typing speed of at least 45 WPM
- Proven ability to handle confidential information under HIPAA standards
- Flexible and adaptable to changing departmental needs
Job Qualifications
- High school diploma or equivalent
- One year of medical receptionist experience in a comparable healthcare setting
- Bilingual in English and Spanish
- Strong customer service and interpersonal communication skills
- Intermediate to advanced phone skills
- Knowledge of basic math, modern office procedures, and computer data entry
- Ability to maintain confidentiality under HIPAA standards
- Friendly and approachable with a professional demeanor
- Strong problem-solving skills
- Proficient in handling phone systems and office equipment
- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills
Job Duties
- Perform day-to-day administrative functions including word processing, copying, filing, faxing, answering phones, and data entry
- Provide information to callers and direct them to the appropriate department
- Welcome and greet patients, clients, and visitors, determine the purpose of their visit, and direct them accordingly
- Schedule patient appointments, manage patient flow, and ensure timely service based on established protocols
- Screen patients for updated information and provide necessary details about what to bring to their appointment
- Adhere to safety and security protocols
- maintain confidentiality of restricted areas, keyless entry codes, and computer passwords
- Maintain organized and neat front-desk and waiting areas, office files, and other administrative areas
- Inform patients of any outstanding balances and request payment as needed
- Confirm patient appointments by calling daily and verify methods of payment
- Handle patient complaints with diplomacy, resolve conflicts, and refer issues to designated personnel as required
- Attend department staff and clinical meetings
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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