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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with matching contributions
Vacation Time
Personal time
Sick Time
Holiday pay
Job Description
New Opportunities Inc. is a prominent community action agency dedicated to enhancing the quality of life for economically disadvantaged individuals in Connecticut. Founded in 1964, this private non-profit organization serves Waterbury, Meriden, Torrington, and 27 surrounding towns. With a mission centered on eliminating poverty and fostering self-empowerment, New Opportunities offers a wide array of social service programs that assist more than 61,000 individuals annually. The organization focuses on increasing the self-sufficiency of its customers and helping them transition from poverty towards a more stable middle-class lifestyle. Operating with an annual budget exceeding $41 million, New Opportunities administers over 50 programs... Show More
Job Requirements
- High school diploma or GED
- 1 - 2 years of related experience and/or training preferred
- Ability to do various and multiple tasks
- Telephone skills
- Interpersonal skills
- Microsoft Office proficiency
- Office skills
- Time management
- Organizational skill
- Customer service
- Recordkeeping
- Written and oral communication skills
- Ability to work with diverse groups
- Bilingual a plus
Job Qualifications
- High school diploma or GED
- 1 - 2 years of related experience and/or training preferred
- Ability to do various and multiple tasks
- Strong telephone skills
- Excellent interpersonal skills
- Proficiency in Microsoft Office
- Good office skills
- Effective time management
- Strong organizational skills
- Customer service experience
- Recordkeeping skills
- Good written and oral communication skills
- Ability to work with diverse groups
- Bilingual a plus
Job Duties
- Greet and direct all customers seeking services and/or information from NOI
- Welcome, inform, and direct all visitors, calls, and customers in a courteous and expeditious manner
- Ensure that all customers, community leaders, and officials feel welcomed and well received by the agency
- Direct visitors to sign in and call the person with whom they are meeting
- Contact assigned staff or contact person if the designated staff member is unavailable
- Contact appropriate departments if a visitor appears without an appointment to determine if the visitor can be seen or needs to leave information
- Maintain and organize the reception area to assist customers and visitors in an orderly, pleasant, timely, and business-like manner
- Maintain a visitor log and provide summary information as requested
- Direct visitors to elevators and bathroom facilities as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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