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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $20.00
Benefits
competitive pay
flexible scheduling
supportive family-oriented work environment
Opportunities for growth and development
On-the-job training
Job Description
TaxFam is a well-established tax preparation and financial services company with over 15 years of experience providing expert, accurate, and personable service to its clients. Known for its commitment to treating every client like a valued family member, TaxFam emphasizes transparency and trust in all its interactions. The company takes pride in blending professional expertise with a warm, welcoming atmosphere, making it a preferred choice for individuals and businesses seeking reliable tax and financial assistance. Situated as a community-centered organization, TaxFam continues to grow and evolve, inviting energetic and client-focused professionals to join its team as it expands its services... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a receptionist or customer service role
- excellent verbal and written communication skills
- strong organizational and multitasking abilities
- proficiency with Microsoft Office and scheduling software
- professional appearance and demeanor
- ability to maintain confidentiality in handling client information
Job Qualifications
- Previous experience as a receptionist or in a customer service role is preferred
- excellent communication and interpersonal skills
- strong organizational skills and attention to detail
- ability to multitask and manage time effectively
- proficiency in basic computer skills (Microsoft Office, email, scheduling software)
- professional and friendly demeanor
- ability to handle confidential information responsibly
Job Duties
- Greet and welcome clients as they arrive, creating a warm and professional first impression
- answer and direct phone calls, taking messages as needed
- schedule appointments and manage the calendar for tax preparers and other staff
- assist clients with inquiries and provide information about our services
- handle incoming and outgoing mail, emails, and office correspondence
- maintain a clean and organized reception area
- provide administrative support, such as data entry, filing, and document preparation
- ensure client information is handled confidentially and securely
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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