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Job Overview
Employment Type
Part-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k
Referral bonuses
Job Description
Serenity Healthcare is an innovative mental wellness company dedicated to transforming the way mental health care is delivered. We believe in improving the lives of individuals who have not experienced success with traditional mental health treatments by combining evidence-based care with cutting-edge technology. Our mission focuses on helping patients regain control of their lives through compassionate, personalized support and effective therapies. As a forward-thinking healthcare provider, Serenity Healthcare strives to create a supportive and inclusive environment for both our patients and staff, fostering growth, learning, and continuous improvement. We value empathy, dedication, and collaboration in our team members, aiming to... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of customer-facing experience
- Ability to communicate effectively with patients and team members
- Proficiency with email, calendar management, and scheduling software
- Ability to multitask and work under pressure
- Willingness to learn and adhere to healthcare protocols and privacy standards
- Availability to work three days per week on 13-hour shifts
Job Qualifications
- High school diploma or GED
- 1+ year of customer-facing experience such as retail or hospitality
- Strong communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Proficiency in using email, calendars, and scheduling systems
- Willingness to learn healthcare protocols and privacy practices
- People-first attitude with excellent customer service orientation
Job Duties
- Greet every patient with warmth and professionalism
- Manage check-in/check-out, verify info, and assist with forms
- Answer phones and emails with clarity, kindness, and accuracy
- Schedule and confirm appointments
- Keep front desk area clean, calm, and welcoming
- Use digital tools and office systems efficiently
- Support teammates and adapt as needs shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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