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Job Overview
Employment Type
Part-time
Work Schedule
Fixed Shifts
Benefits
Purpose-driven work
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k
Referral bonuses
Job Description
Serenity Healthcare is a progressive and compassionate organization dedicated to redefining mental wellness through innovative technology and evidence-based care methods. The company specializes in assisting patients who have struggled to find success with traditional mental health treatments, offering them renewed hope and support on their journey toward recovery. Known for its patient-centered approach and commitment to making a meaningful difference, Serenity Healthcare provides a supportive and dynamic work environment for its employees, allowing them to grow professionally while impacting lives positively.\n\nThe role of Receptionist (Patient Experience Coordinator) at Serenity Healthcare is essential to the patient experience and operational flow of... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year of customer-facing experience
- Strong communication and interpersonal skills
- Ability to multitask and maintain composure under pressure
- Proficiency with email and scheduling software
- Willingness to learn healthcare privacy and protocols
- Availability to work 3 days per week, 13-hour shifts
Job Qualifications
- High school diploma or GED
- 1+ year of customer-facing experience (retail, hospitality, etc.)
- Strong communication skills
- Ability to multitask and stay calm under pressure
- Comfort using email, calendars, and scheduling systems
- Willingness to learn healthcare protocols and privacy practices
Job Duties
- Greet every patient with warmth and professionalism
- Manage check-in/check-out, verify info, and assist with forms
- Answer phones and emails with clarity, kindness, and accuracy
- Schedule and confirm appointments
- Keep front desk area clean, calm, and welcoming
- Use digital tools and office systems efficiently
- Support teammates and adapt as needs shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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