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Receptionist at H&R Block

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H&R Block

Receptionist

Anchorage, AK, USA|Onsite

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Range $16.00 - $21.25
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Work Schedule

Flexible
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Benefits

Employee assistance program
wellbeing program
Neurodiversity and caregiver support
Various discounts
Medical Coverage
401k retirement savings plan
Employee stock purchase plan

Job Description

H&R Block is a leading tax preparation company committed to helping people by providing reliable and trusted tax services. With a strong focus on empowering individuals and communities, H&R Block’s purpose revolves around inspiring confidence and delivering expert support to its clients. Known for its high-performing and connected culture, H&R Block fosters an environment where everyone feels valued and included. This company thrives on innovation and continuous improvement, rolling out its long-term strategic transformation plan known as Block Next, which aims to enhance client experience, drive sustainable growth, and lead the industry through creative solutions and improved service models.
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Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales and marketing experience
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Job Qualifications

  • High school diploma or equivalent
  • Sales and marketing experience
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

Job Duties

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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