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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule
Job Description
LCDA (Local Community Development Agency) is a dedicated nonprofit organization focused on empowering and supporting diverse communities through various social programs and services. With a commitment to inclusivity and community engagement, LCDA strives to provide accessible resources and assistance to individuals and families, ensuring they receive the help they need to improve their quality of life. The agency is known for its professional and welcoming environment, fostering a space where clients feel valued and supported. Positioned as a hub of community support, LCDA places significant emphasis on bilingual communication, particularly in Spanish and English, to serve a wide demographic effectively.Show More
Job Requirements
- Negative TB test within 12 months prior to employment or completed before hire
- Ability to sit for extended periods bend stoop climb stairs and lift to 30 pounds
- Must submit three professional references prior to employment
- Must pass a background check employment is contingent on satisfactory results
- Must complete a 90-day probationary period after employment begins
Job Qualifications
- High school diploma or GED
- At least one year of office experience and clerical work
- Bilingual in English and Spanish
- Proficient in Microsoft Word and intermediate computer skills
- Effective verbal and written communication in English and Spanish
- Familiarity with social media platforms and digital messaging tools
- Professionalism and strong organizational skills
Job Duties
- Greet clients visitors and guests in English and Spanish creating a welcoming and professional atmosphere
- Manage in-person and digital communications including social media messaging platforms ensuring timely and accurate responses
- Answer the main phone line route calls effectively and take detailed messages
- Serve as a bilingual client liaison assessing client needs and connecting them to appropriate LCDA programs services or community resources
- Provide accurate information and guidance to clients and visitors regarding services and eligibility requirements
- Act as a problem solver and resource navigator to help clients resolve concerns and identify solutions
- Handle incoming and outgoing mail packages and deliveries ensuring proper distribution
- Maintain a tidy and organized reception area for staff and visitors
- Assist with scheduling appointments and managing the agency calendar as needed
- Perform administrative tasks such as filing photocopying data entry and maintaining client records
- Coordinate with various departments to support smooth front-desk operations and client flow
- Engage with the community by providing bilingual support Spanish English when needed
- Stay informed about LCDA programs and services to accurately guide clients and stakeholders
- Adhere to HR policies and maintain compliance within the scope of responsibilities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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