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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.56
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading retailer dedicated to serving the needs of recreational vehicle (RV) enthusiasts and outdoor adventure seekers. With a comprehensive selection of RVs, parts, accessories, and services, Camping World has positioned itself as a premier destination for customers looking to enhance their outdoor lifestyle. The company prides itself on its commitment to quality, customer satisfaction, and community engagement, offering products and services that help customers enjoy their adventures to the fullest. Camping World operates numerous locations across the United States, providing expert advice, repair services, and an extensive inventory, making it a trusted name in the outdoor... Show More
Job Requirements
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including ms office
- may lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- high school education or equivalent
- previous experience in a high-standard customer service environment preferred
- excellent interpersonal, presentation and relationship-building skills
- strong ability to take initiative coupled with leadership skills and the ability to take charge of a situation
- strong sense of personal responsibility and reliability with the desire to work as an integral member of a team
- strong organizational skills with the ability to multitask
- ability to effectively respond to and meet the needs of a diverse client base
- computer skills including ms office
Job Duties
- first point of contact for customers
- greet and welcome customers
- set tone for a positive customer experience
- check in vip appointments and direct customers to the appropriate team member(s)
- coordinate front desk activities including answering and directing incoming phone calls
- track incoming sales calls in our crm
- maintain a strong work ethic with total commitment to success every day
- assist customers with any questions directed to the reception desk
- other duties, functions and responsibilities may be assigned as appropriate and necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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