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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $33.00
Work Schedule
Standard Hours
Benefits
Health savings account
Dental Insurance
Health Insurance
Pet insurance
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
SPS Global is a distinguished provider of outsourcing solutions that effectively leverage Intelligent Automation technologies, including Artificial Intelligence and Robotic Process Automation. Operating in over 22 countries worldwide, SPS offers a broad range of services that cater to diverse business needs. In North America, SPS specializes in Mailroom Management, both physical and digital, as well as Office Services such as Reception, Lobby Concierge, and Conference Room Management. Additionally, they provide Document Processing Services utilizing advanced, cutting-edge technologies. Their clientele ranges across multiple sectors, including banking, insurance, legal, higher education, advertising, and various other professional services, encompassing many Fortune 500 companies.Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of experience in reception, administrative, hospitality, or concierge roles
- VIP client management
- Strong verbal and written communication skills
- Proficiency in Microsoft Office Suite and ability to learn new systems PC/Mac, multi-line phones, MFDs
- Excellent organizational and time management skills
- Ability to multitask and prioritize effectively
- Professional appearance and adherence to company policies
- Ability to work assigned hours as determined by manager
Job Qualifications
- High school diploma or equivalent
- 1-3 years of experience in reception, administrative, hospitality, or concierge roles
- VIP client management experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Office Suite and ability to learn new systems PC/Mac, multi-line phones, MFDs
- Excellent organizational and time management skills
- Ability to multitask and prioritize effectively
- Professional appearance and adherence to company policies
- Ability to work assigned hours as determined by manager
- Experience supporting hospitality or corporate meeting environments preferred
- Experience with badge systems or visitor management platforms preferred
Job Duties
- Provide 5-star customer service to employees, clients, and VIP visitors
- Answer and route incoming calls professionally and efficiently
- Greet visitors, log them into the system, and ensure compliance with corporate policies including NDA requirements
- Activate temporary badges, manage access cards, and escalate security concerns when necessary
- Maintain a neat, organized, and professional front desk area
- Train backup personnel on front desk procedures and policies
- Stock and inventory food and beverages for meetings and events
- Replenish barista, pantry, kitchen, and conference room areas
- Set up and break down conference rooms for meetings and onsite events
- Order catering and assist with meeting coordination logistics
- Ensure hospitality areas remain clean, organized, and presentation-ready
- Assist with sorting and distributing mail
- Receive and track packages
- notify employees of deliveries
- Provide mail and office services coverage as needed
- Monitor office supplies and assist with light administrative support
- Perform minor facility support tasks and light cleaning as required
- Build professional relationships with clients and internal teams
- Maintain professionalism and composure when handling sensitive situations
- Proactively seek additional tasks during downtime
- Support cross-functional office services operations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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